Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Carnival Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Laguna Dental: OpenDental vs Kasper production off +26% (Jul 03-Jul 10)
- Marina Dental: OpenDental vs Kasper production off +36% (Jul 03-Jul 10)
New Patients
26
across all locations
Patients Seen
491
patients seen
Gross Production
$25,469
before adjustments
Net Production
$21,540
after adj & writeoffs
Collections
$7,814
30.7% of production
Show Rate
59%
65/110 showed
Answer Rate
78%
1039 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $78,881 | 0% | 0% | 0 |
| Carnival Dental | 10 (5 new) | $3,920 | $3,920 | $3,920 | $176 4% | $176 | $92,380 | 44% | 70% | 13 |
| Carousel Dental | 29 (10 new) | $7,591 | $6,855 | $6,855 | $5,247 69% | $5,247 | $100,317 | 65% | 38% | 9 |
| Globo Dental | 414 (0 new) | $1,837 | $1,496 | $1,496 | $1,029 56% | $1,029 | — | 40% | 54% | 6 |
| Laguna Dental | 9 (5 new) | $3,264 | $2,631 | $2,631 | $350 11% | $350 | — | 100% | 15% | 0 |
| Marina Dental | 26 (5 new) | $7,730 | $5,511 | $5,511 | $1,012 13% | $1,012 | $64,062 | 100% | 17% | 0 |
| NLD Dental | 3 (1 new) | $1,128 | $1,128 | $1,128 | $0 0% | — | $76,776 | 15% | 100% | 17 |
| TOTAL | 491 | $25,469 | $21,540 | $21,540 | $7,814 | $7,814 | $412,416 | 59% | 45 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 57 | 28 | 29 | 24 | 4 | 0 | 85.7% |
| Carnival Dental | 242 | 46 | 194 | 36 | 10 | 0 | 78.3% |
| Carousel Dental | 125 | 31 | 94 | 25 | 6 | 0 | 80.6% |
| Globo Dental | 250 | 52 | 197 | 32 | 20 | 0 | 61.5% |
| Laguna Dental | 175 | 58 | 116 | 48 | 10 | 0 | 82.8% |
| Marina Dental | 76 | 37 | 36 | 34 | 3 | 0 | 91.9% |
| NLD Dental | 114 | 21 | 93 | 15 | 6 | 0 | 71.4% |
| TOTAL | 1039 | 273 | 759 | 214 | 59 | 0 | 78.4% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (7 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (7 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,255 | $19,206 | +21% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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