Range Overview

September 2026 (22 business days)
to
New Patients
433
across all locations
Patient Visits
1863
total visits (not unique patients)
Gross Production
$698,753
before adjustments
Net Production
$660,809
after adj & writeoffs
Collections
$590,833
84.6% of production
Show Rate
55%
1810/3298 showed
Answer Rate
80%
23052 total calls

Office Breakdown

Office Visits Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 233 (63 new) $102,744 $98,676 $98,486 $88,514 86% $55,392 $110,051 52% 72% 213
Carnival Dental 212 (53 new) $88,653 $86,604 $85,328 $72,055 81% $5,161 $77,017 47% 56% 233
Carousel Dental 257 (49 new) $97,406 $85,115 $89,754 $77,129 79% $42,907 $79,014 50% 48% 243
Globo Dental 309 (94 new) $92,243 $87,830 $87,311 $80,267 87% $67,192 — 56% 38% 233
Laguna Dental 310 (38 new) $85,054 $83,092 $83,001 $71,907 84% $50,879 — 68% 43% 138
Marina Dental 295 (54 new) $115,998 $102,266 $101,562 $92,938 80% $75,993 $105,303 58% 41% 211
NLD Dental 247 (82 new) $116,654 $115,946 $115,366 $108,023 93% $71,713 $88,914 54% 68% 217
TOTAL 1863 $698,753 $659,529 $660,809 $590,833 $369,237 $460,299 55% 1488

Patient Mix age & insurance

Breakdown of patient visits by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 24 10% 209 90% 12 51 17 7% 10 4% 206 88%
Carnival Dental 27 13% 185 87% 15 38 25 12% 12 6% 175 83%
Carousel Dental 42 16% 215 84% 17 32 25 10% 30 12% 202 79%
Globo Dental 77 25% 232 75% 36 58 52 17% 55 18% 202 65%
Laguna Dental 51 16% 259 84% 10 28 38 12% 48 15% 224 72%
Marina Dental 54 18% 241 82% 14 40 45 15% 26 9% 224 76%
NLD Dental 36 15% 211 85% 10 72 19 8% 15 6% 213 86%
TOTAL 311 17% 1552 83% 114 319 221 12% 196 11% 1446 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $3,964 4% $3,040 3% $91,483 93% $98,486
Carnival Dental $4,893 6% $2,304 3% $78,131 92% $85,328
Carousel Dental $6,358 7% $7,626 8% $75,770 84% $89,754
Globo Dental $10,817 12% $14,132 16% $62,362 71% $87,311
Laguna Dental $10,535 13% $11,903 14% $60,563 73% $83,001
Marina Dental $11,576 11% $6,209 6% $83,777 82% $101,562
NLD Dental $6,768 6% $5,624 5% $102,973 89% $115,366
TOTAL $54,911 8% $50,839 8% $555,059 84% $660,809

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 2752 559 2125 424 135 10 75.8%
Carnival Dental 3244 821 2339 672 149 7 81.9%
Carousel Dental 3781 995 2660 711 283 37 71.5%
Globo Dental 4289 1380 2874 1159 221 30 84.0%
Laguna Dental 3737 966 2692 794 172 17 82.2%
Marina Dental 3273 1355 1800 1092 263 3 80.6%
NLD Dental 1976 537 1409 438 99 13 81.6%
TOTAL 23052 6613 15899 5290 1322 117 80.0%

Orthodontics (Cloud9) as of Oct 11

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 11, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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