Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
17
across all locations
Patients Seen
83
patients seen
Gross Production
$16,040
before adjustments
Net Production
$14,622
after adj & writeoffs
Collections
$1,353
8.4% of production
Show Rate
53%
64/121 showed
Answer Rate
82%
373 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 7 (0 new) | $3,367 | $3,367 | $3,324 | $0 0% | — | $82,178 | 39% | 100% | 11 |
| Carnival Dental | 6 (0 new) | $1,928 | $1,928 | $1,928 | $142 7% | $142 | $84,519 | 32% | 100% | 13 |
| Carousel Dental | 19 (2 new) | $2,519 | $1,606 | $1,606 | $762 30% | $762 | $72,302 | 54% | 51% | 6 |
| Globo Dental | 25 (4 new) | $2,018 | $2,018 | $1,903 | $246 12% | $246 | — | 36% | 48% | 18 |
| Laguna Dental | 17 (6 new) | $3,408 | $3,066 | $3,061 | $203 6% | $203 | — | 100% | 41% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $77,875 | 0% | 0% | 6 |
| NLD Dental | 9 (5 new) | $2,800 | $2,800 | $2,800 | $0 0% | — | $89,825 | 85% | 100% | 3 |
| TOTAL | 83 | $16,040 | $14,785 | $14,622 | $1,353 | $1,353 | $406,699 | 53% | 57 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 99 | 10 | 88 | 7 | 3 | 0 | 70.0% |
| Carnival Dental | 18 | 8 | 10 | 5 | 3 | 0 | 62.5% |
| Carousel Dental | 97 | 14 | 83 | 10 | 4 | 0 | 71.4% |
| Globo Dental | 79 | 16 | 63 | 16 | 0 | 0 | 100.0% |
| Laguna Dental | 28 | 13 | 15 | 10 | 3 | 0 | 76.9% |
| Marina Dental | 13 | 13 | 0 | 12 | 1 | 0 | 92.3% |
| NLD Dental | 39 | 5 | 34 | 5 | 0 | 0 | 100.0% |
| TOTAL | 373 | 79 | 293 | 65 | 14 | 0 | 82.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $22,580 | $17,345 | +30% |
| Laguna Dental | Jul 11 | Current | $23,731 | $15,862 | +50% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,414 | +36% |
| NLD Dental | Jul 11 | Current | $22,131 | $17,640 | +26% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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