Daily Overview

Saturday, July 11, 2026
to
New Patients
25
across all locations
Patients Seen
92
patients seen
Gross Production
$25,698
before adjustments
Net Production
$23,580
after adj & writeoffs
Collections
$1,777
6.9% of production
Show Rate
58%
93/160 showed
Answer Rate
85%
338 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 3 (2 new) $795 $795 $795 $81 10% $81 $79,138 27% 21% 8
Carnival Dental 8 (5 new) $2,496 $2,189 $2,174 $312 12% $312 $65,790 40% 44% 12
Carousel Dental 16 (1 new) $4,360 $3,704 $3,704 $282 6% $282 $85,439 48% 42% 17
Globo Dental 21 (1 new) $4,938 $4,758 $4,758 $536 11% $536 — 68% 97% 10
Laguna Dental 18 (4 new) $4,684 $4,435 $4,407 $265 6% $265 — 100% 45% 0
Marina Dental 11 (2 new) $3,023 $2,589 $2,589 $163 5% $163 $50,756 65% 62% 6
NLD Dental 15 (10 new) $5,402 $5,402 $5,152 $139 3% $139 $62,567 53% 37% 14
TOTAL 92 $25,698 $23,873 $23,580 $1,777 $1,777 $343,690 58% 67

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 67% 1 33% 2 0 0 0% 2 67% 1 33%
Carnival Dental 1 12% 7 88% 1 4 3 38% 3 38% 2 25%
Carousel Dental 3 19% 13 81% 0 1 4 25% 0 0% 12 75%
Globo Dental 0 0% 21 100% 0 1 3 14% 0 0% 18 86%
Laguna Dental 0 0% 18 100% 0 4 4 22% 2 11% 12 67%
Marina Dental 0 0% 11 100% 0 2 1 9% 0 0% 10 91%
NLD Dental 2 13% 13 87% 2 8 1 7% 2 13% 12 80%
TOTAL 8 9% 84 91% 5 20 16 17% 9 10% 67 73%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $427 54% $368 46% $795
Carnival Dental $184 8% $1,197 55% $793 36% $2,174
Carousel Dental $307 8% $0 0% $3,398 92% $3,704
Globo Dental $681 14% $0 0% $4,077 86% $4,758
Laguna Dental $1,227 28% $646 15% $2,534 58% $4,407
Marina Dental $153 6% $0 0% $2,437 94% $2,589
NLD Dental $108 2% $325 6% $4,719 92% $5,152
TOTAL $2,659 11% $2,595 11% $18,326 78% $23,580

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 55 8 47 7 1 0 87.5%
Carnival Dental 51 18 33 17 1 0 94.4%
Carousel Dental 118 23 95 16 7 0 69.6%
Globo Dental 28 15 13 12 3 1 80.0%
Laguna Dental 28 13 15 13 0 0 100.0%
Marina Dental 22 14 8 12 2 0 85.7%
NLD Dental 36 7 29 6 1 0 85.7%
TOTAL 338 98 240 83 15 1 84.7%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 16, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 16 Current $16,217 $16,217 -0%
Carousel Dental Oct 16 Current $40,376 $39,574 +2%
Globo Dental Oct 16 Current $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 16 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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