Office Breakdown
New Pts is each office's new patients in this range: a completed new-patient exam (D0150, D0145, or D0180) on the patient's first visit. Days add up without counting the same patient twice. Embrace Ortho is Cloud9's dismissed new-patient exams and is not included in Total.
| Office | Patients | New Pts | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | 0 | $0 | — | $0 | $3,341 0% | — | — | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | 0 | $0 | — | $0 | $19,343 0% | — | — | 0% | 0% | 0 |
| Carousel Dental | 0 (0 new) | 0 | $0 | — | $0 | $14,607 0% | — | — | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | 0 | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | 0 | $0 | — | $-28 | $8,669 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | 0 | $0 | — | $-60 | $16,099 0% | — | — | 0% | 0% | 0 |
| NLD Dental | 0 (0 new) | 0 | $0 | — | $87 | $9,063 0% | — | — | 0% | 0% | 0 |
| Embrace Ortho Feb 16 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 0 | 0 | $0 | — | $-2 | $71,122 | — | — | 0% | 0 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Nov 04
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 6 | 3 |
| Carnival Dental | Thu, Nov 12 | 5 | 0 |
| Carousel Dental | Fri, Nov 06 | 6 | 0 |
| Globo Dental | Tue, Nov 10 | 5 | 3 |
| Laguna Dental | Wed, Nov 04 | 11 | 1 |
| Marina Dental | Thu, Nov 05 | 23 | 0 |
| NLD Dental | Wed, Nov 11 | 2 | 4 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Nov 04, 07:30 AM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Nov 03 | Current | $27,992 | $27,965 | +0% |
| Carnival Dental | Nov 04 | Current | $15,549 | $15,778 | -2% |
| Carousel Dental | Nov 04 | Current | $14,319 | $14,062 | +2% |
| Globo Dental | Nov 03 | Current | $20,807 | $20,705 | +0% |
| Laguna Dental | Nov 04 | Current | $16,017 | $15,442 | +4% |
| Marina Dental | Nov 04 | Current | $34,840 | $32,122 | +8% |
| NLD Dental | Nov 04 | Current | $25,901 | $25,852 | +0% |