Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 6 (4 new) | $2,785 | — | $2,785 | $3,651 131% | — | — | 100% | 100% | 0 |
| Carnival Dental | 10 (8 new) | $4,417 | — | $4,320 | $4,322 98% | — | — | 100% | 92% | 0 |
| Carousel Dental | 16 (11 new) | $4,179 | — | $3,626 | $2,456 59% | — | — | 100% | 21% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $-178 | $6,107 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 15 (4 new) | $3,062 | — | $3,062 | $2,970 97% | — | — | 100% | 98% | 0 |
| Marina Dental | 18 (7 new) | $3,955 | — | $3,955 | $1,758 44% | — | — | 100% | 48% | 0 |
| NLD Dental | 8 (5 new) | $2,554 | — | $2,554 | $1,008 40% | — | — | 89% | 57% | 1 |
| Embrace Ortho Apr 23 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 73 | $20,952 | — | $20,123 | $22,272 | — | — | 99% | 1 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Nov 03
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 7 | 0 |
| Carnival Dental | Tue, Nov 03 | 8 | 0 |
| Carousel Dental | Fri, Nov 06 | 6 | 0 |
| Globo Dental | Tue, Nov 10 | 4 | 3 |
| Laguna Dental | Wed, Nov 04 | 17 | 0 |
| Marina Dental | Thu, Nov 05 | 22 | 0 |
| NLD Dental | Wed, Nov 11 | 1 | 4 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Nov 03, 07:30 AM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 31 (2 biz days behind) | Lagging | $22,815 | $22,815 | -0% |
| Carnival Dental | Oct 31 (2 biz days behind) | Lagging | $21,183 | $21,413 | -1% |
| Carousel Dental | Oct 31 (2 biz days behind) | Lagging | $10,609 | $10,244 | +4% |
| Globo Dental | Nov 02 | Current | $18,850 | $18,748 | +0% |
| Laguna Dental | Oct 30 (2 biz days behind) | Lagging | $13,848 | $13,344 | +4% |
| Marina Dental | Nov 03 | Current | $21,596 | $21,596 | -0% |
| NLD Dental | Nov 03 | Current | $29,445 | $29,445 | -0% |