Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $4,799 0% | — | — | 0% | 0% | 0 |
| Carnival Dental | 7 (4 new) | $3,704 | — | $3,704 | $5,621 152% | — | — | 100% | 81% | 0 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $2,878 0% | — | — | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $-34 | $1,103 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $1,443 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $-5 | $3,531 0% | — | — | 0% | 0% | 0 |
| NLD Dental | 12 (11 new) | $8,433 | — | $8,433 | $6,616 78% | — | — | 100% | 87% | 0 |
| Embrace Ortho Jun 16 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 19 | $12,137 | — | $12,099 | $25,991 | — | — | 100% | 0 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 31
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 7 | 12 |
| Carnival Dental | Tue, Nov 03 | 11 | 18 |
| Carousel Dental | Fri, Nov 06 | 6 | 13 |
| Globo Dental | Mon, Nov 02 | 11 | 24 |
| Laguna Dental | Wed, Nov 04 | 16 | 11 |
| Marina Dental | Thu, Nov 05 | 21 | 28 |
| NLD Dental | Sat, Oct 31 | 2 | 36 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 31, 07:30 AM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 31 | Current | $27,879 | $27,591 | +1% |
| Carnival Dental | Oct 31 | Current | $23,173 | $23,402 | -1% |
| Carousel Dental | Oct 30 | Current | $7,292 | $7,159 | +2% |
| Globo Dental | Oct 30 | Current | $19,716 | $19,614 | +0% |
| Laguna Dental | Oct 30 | Current | $17,840 | $17,336 | +3% |
| Marina Dental | Oct 31 | Current | $25,466 | $24,563 | +4% |
| NLD Dental | Oct 31 | Current | $34,019 | $34,019 | -0% |