Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (1 new) | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Carnival Dental | 23 (7 new) | $9,518 | — | $9,518 | $2,210 23% | — | — | 100% | 75% | 0 |
| Carousel Dental | 18 (9 new) | $5,856 | — | $5,753 | $4,828 82% | — | — | 100% | 56% | 0 |
| Globo Dental | 21 (8 new) | $5,112 | — | $5,058 | $2,926 57% | — | — | 100% | 18% | 0 |
| Laguna Dental | 13 (2 new) | $2,495 | — | $2,340 | $4,418 177% | — | — | 100% | 77% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $1,734 0% | — | — | 0% | 0% | 0 |
| NLD Dental | 12 (11 new) | $6,148 | — | $6,148 | $0 0% | — | — | 92% | 95% | 1 |
| Embrace Ortho Jul 8 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 87 | $29,129 | — | $28,818 | $16,117 | — | — | 99% | 1 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 29
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 6 | 12 |
| Carnival Dental | Tue, Nov 03 | 10 | 18 |
| Carousel Dental | Fri, Oct 30 | 18 | 7 |
| Globo Dental | Thu, Oct 29 | 14 | 22 |
| Laguna Dental | Wed, Nov 04 | 13 | 11 |
| Marina Dental | Thu, Nov 05 | 21 | 28 |
| NLD Dental | Sat, Oct 31 | 11 | 34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 29, 07:30 AM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 29 | Current | $18,818 | $17,350 | +8% |
| Carnival Dental | Oct 29 | Current | $23,895 | $18,705 | +28% |
| Carousel Dental | Oct 29 | Current | $17,751 | $12,188 | +46% |
| Globo Dental | Oct 29 | Current | $21,953 | $21,953 | -0% |
| Laguna Dental | Oct 29 | Current | $20,241 | $16,841 | +20% |
| Marina Dental | Oct 29 | Current | $21,546 | $21,546 | -0% |
| NLD Dental | Oct 29 | Current | $27,610 | $27,610 | -0% |