Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 19 (14 new) | $10,291 | — | $10,236 | $76 1% | — | — | 100% | 84% | 0 |
| Carnival Dental | 24 (15 new) | $5,568 | — | $5,568 | $124 2% | — | — | 100% | 49% | 0 |
| Carousel Dental | 21 (9 new) | $10,137 | — | $10,098 | $1,454 14% | — | — | 100% | 70% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $-560 | $425 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 22 (2 new) | $5,214 | — | $5,214 | $756 14% | — | — | 100% | 54% | 0 |
| Marina Dental | 19 (2 new) | $8,295 | — | $8,278 | $563 7% | — | — | 100% | 90% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $2,383 0% | — | — | 0% | 0% | 0 |
| Embrace Ortho Jul 11 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 105 | $39,505 | — | $38,834 | $5,781 | — | — | 100% | 0 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 29
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 6 | 12 |
| Carnival Dental | Tue, Nov 03 | 10 | 18 |
| Carousel Dental | Fri, Oct 30 | 18 | 7 |
| Globo Dental | Thu, Oct 29 | 14 | 22 |
| Laguna Dental | Wed, Nov 04 | 13 | 11 |
| Marina Dental | Thu, Nov 05 | 21 | 28 |
| NLD Dental | Sat, Oct 31 | 11 | 34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 29, 07:30 AM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 24 (4 biz days behind) | Stale | $9,688 | $17,350 | -44% |
| Carnival Dental | Oct 29 | Current | $19,217 | $18,705 | +3% |
| Carousel Dental | Oct 29 | Current | $16,638 | $12,188 | +36% |
| Globo Dental | Oct 29 | Current | $21,953 | $21,953 | -0% |
| Laguna Dental | Oct 29 | Current | $18,077 | $16,841 | +7% |
| Marina Dental | Oct 29 | Current | $21,546 | $21,546 | -0% |
| NLD Dental | Oct 29 | Current | $27,610 | $27,610 | -0% |