Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 14 (8 new) | $6,887 | — | $6,837 | $0 0% | — | — | 100% | 85% | 0 |
| Carnival Dental | 17 (8 new) | $7,359 | — | $7,187 | $201 3% | — | — | 100% | 66% | 0 |
| Carousel Dental | 29 (11 new) | $9,207 | — | $9,148 | $0 0% | — | — | 100% | 90% | 0 |
| Globo Dental | 13 (4 new) | $4,408 | — | $4,408 | $611 14% | — | — | 100% | 48% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $551 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 16 (1 new) | $3,502 | — | $3,502 | $75 2% | — | — | 100% | 46% | 0 |
| NLD Dental | 14 (8 new) | $4,147 | — | $4,147 | $0 0% | — | — | 88% | 99% | 2 |
| Embrace Ortho Jul 22 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 103 | $35,511 | — | $35,229 | $1,438 | — | — | 98% | 2 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 29
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 6 | 12 |
| Carnival Dental | Tue, Nov 03 | 10 | 18 |
| Carousel Dental | Fri, Oct 30 | 19 | 7 |
| Globo Dental | Thu, Oct 29 | 14 | 18 |
| Laguna Dental | Wed, Nov 04 | 11 | 11 |
| Marina Dental | Thu, Nov 05 | 19 | 28 |
| NLD Dental | Sat, Oct 31 | 11 | 34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 28, 07:30 PM CT — 7 offices checked, 2 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 24 (4 biz days behind) | Stale | $9,688 | $14,582 | -34% |
| Carnival Dental | Oct 28 | Current | $19,032 | $18,559 | +2% |
| Carousel Dental | Oct 28 | Current | $12,107 | $11,832 | +2% |
| Globo Dental | Oct 28 | Current | $21,953 | $21,953 | -0% |
| Laguna Dental | Oct 28 | Current | $16,980 | $16,035 | +6% |
| Marina Dental | Oct 28 | Current | $21,546 | $21,546 | -0% |
| NLD Dental | Oct 28 | Current | $27,610 | $27,610 | -0% |