- Marina Dental: OpenDental vs Kasper production off -38% (Oct 18-Oct 25)
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 26 (14 new) | $10,435 | — | $10,435 | $2,929 28% | — | — | 100% | 81% | 0 |
| Carnival Dental | 20 (5 new) | $7,994 | — | $7,964 | $842 10% | — | — | 100% | 85% | 0 |
| Carousel Dental | 1 (1 new) | $922 | — | $922 | $2,807 304% | — | — | 100% | 100% | 0 |
| Globo Dental | 9 (4 new) | $1,062 | — | $1,062 | $1,309 123% | — | — | 100% | 16% | 0 |
| Laguna Dental | 18 (4 new) | $4,624 | — | $4,624 | $1,171 25% | — | — | 100% | 44% | 0 |
| Marina Dental | 15 (1 new) | $8,083 | — | $7,927 | $4,123 51% | — | — | 100% | 100% | 0 |
| NLD Dental | 10 (2 new) | $3,526 | — | $3,526 | $29 1% | — | — | 92% | 85% | 1 |
| Embrace Ortho Jul 29 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 99 | $36,646 | — | $36,459 | $13,210 | — | — | 99% | 1 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 28
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Wed, Nov 04 | 5 | 12 |
| Carnival Dental | Wed, Oct 28 | 15 | 13 |
| Carousel Dental | Fri, Oct 30 | 18 | 7 |
| Globo Dental | Thu, Oct 29 | 13 | 18 |
| Laguna Dental | Wed, Nov 04 | 9 | 11 |
| Marina Dental | Thu, Nov 05 | 18 | 28 |
| NLD Dental | Sat, Oct 31 | 12 | 34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 27, 07:30 PM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 24 (3 biz days behind) | Lagging | $20,211 | $19,906 | +2% |
| Carnival Dental | Oct 27 | Current | $20,742 | $20,194 | +3% |
| Carousel Dental | Oct 27 | Current | $12,107 | $11,832 | +2% |
| Globo Dental | Oct 27 | Current | $18,041 | $18,041 | -0% |
| Laguna Dental | Oct 27 | Current | $23,279 | $22,506 | +3% |
| Marina Dental | Oct 22 (4 biz days behind) | Stale | $14,294 | $23,041 | -38% |
| NLD Dental | Oct 27 | Current | $21,404 | $21,404 | -0% |