Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 12 (8 new) | $4,385 | — | $4,267 | $4,666 106% | — | — | 100% | 98% | 0 |
| Carnival Dental | 10 (5 new) | $2,773 | — | $2,773 | $969 35% | — | — | 100% | 81% | 0 |
| Carousel Dental | 14 (7 new) | $3,634 | — | $3,634 | $1,330 37% | — | — | 100% | 75% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $-34 | $3,343 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 13 (3 new) | $3,503 | — | $3,503 | $5,044 144% | — | — | 100% | 48% | 0 |
| Marina Dental | 11 (0 new) | $3,469 | — | $3,409 | $3,747 108% | — | — | 92% | 39% | 1 |
| NLD Dental | 4 (3 new) | $2,094 | — | $2,094 | $2,537 121% | — | — | 40% | 100% | 6 |
| Embrace Ortho Sep 17 not in Cloud9 daily yet | — | — | — | — | — | — | — | — | — | — |
| TOTAL | 64 | $19,858 | — | $19,647 | $21,636 | — | — | 90% | 7 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carnival Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Carousel Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Globo Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| NLD Dental | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
| TOTAL | 0 | 0 | 0 | 0 | 0 | 0 | 0.0% |
Orthodontics (Cloud9) as of Oct 26
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Tue, Oct 27 | 27 | 9 |
| Carnival Dental | Wed, Oct 28 | 20 | 13 |
| Carousel Dental | Fri, Oct 30 | 16 | 7 |
| Globo Dental | Thu, Oct 29 | 9 | 18 |
| Laguna Dental | Mon, Oct 26 | 19 | 7 |
| Marina Dental | Tue, Oct 27 | 22 | 21 |
| NLD Dental | Sat, Oct 31 | 12 | 34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 26, 07:30 AM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 24 | Current | $22,186 | $21,897 | +1% |
| Carnival Dental | Oct 24 | Current | $19,503 | $18,956 | +3% |
| Carousel Dental | Oct 23 | Current | $16,780 | $16,467 | +2% |
| Globo Dental | Oct 24 | Current | $20,768 | $20,768 | -0% |
| Laguna Dental | Oct 24 | Current | $22,969 | $21,611 | +6% |
| Marina Dental | Oct 22 (2 biz days behind) | Lagging | $14,294 | $23,085 | -38% |
| NLD Dental | Oct 23 | Current | $24,203 | $24,141 | +0% |