Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Carnival Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Laguna Dental: OpenDental vs Kasper production off +26% (Jul 03-Jul 10)
- Marina Dental: OpenDental vs Kasper production off +36% (Jul 03-Jul 10)
New Patients
19
across all locations
Patients Seen
76
patients seen
Gross Production
$20,259
before adjustments
Net Production
$19,759
after adj & writeoffs
Collections
$10,837
53.5% of production
Show Rate
60%
55/92 showed
Answer Rate
55%
184 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 8 (6 new) | $5,209 | — | $5,207 | $0 0% | — | — | 33% | 100% | 16 |
| Carnival Dental | 12 (6 new) | $2,724 | — | $2,417 | $2,221 82% | — | — | 36% | 16% | 21 |
| Carousel Dental | 30 (4 new) | $5,487 | — | $5,351 | $687 12% | — | — | 100% | 85% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,546 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 8 (0 new) | $2,498 | — | $2,486 | $1,001 40% | — | — | 100% | 60% | 0 |
| Marina Dental | 18 (3 new) | $4,341 | — | $4,298 | $1,824 42% | — | — | 100% | 29% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $3,558 0% | — | — | 0% | 0% | 0 |
| TOTAL | 76 | $20,259 | — | $19,759 | $10,837 | — | — | 60% | 37 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 40 | 6 | 34 | 3 | 3 | 1 | 50.0% |
| Carnival Dental | 58 | 18 | 40 | 13 | 5 | 0 | 72.2% |
| Carousel Dental | 29 | 22 | 0 | 3 | 19 | 11 | 13.6% |
| Globo Dental | 5 | 0 | 5 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 2 | 0 | 2 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 44 | 22 | 21 | 17 | 5 | 0 | 77.3% |
| NLD Dental | 6 | 5 | 1 | 4 | 1 | 0 | 80.0% |
| TOTAL | 184 | 73 | 103 | 40 | 33 | 12 | 54.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 13, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (7 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (7 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,242 | $19,206 | +21% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,159 | $22,131 | +0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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