Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Carnival Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Laguna Dental: OpenDental vs Kasper production off +26% (Jul 03-Jul 10)
- Marina Dental: OpenDental vs Kasper production off +36% (Jul 03-Jul 10)
New Patients
15
across all locations
Patients Seen
114
patients seen
Gross Production
$30,874
before adjustments
Net Production
$28,689
after adj & writeoffs
Collections
$11,646
37.7% of production
Show Rate
62%
92/148 showed
Answer Rate
72%
463 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 6 (0 new) | $1,773 | — | $1,684 | $2,476 140% | — | $78,881 | 20% | 94% | 24 |
| Carnival Dental | 16 (1 new) | $6,883 | — | $6,833 | $759 11% | — | $92,380 | 100% | 88% | 0 |
| Carousel Dental | 39 (3 new) | $9,398 | — | $8,437 | $2,012 21% | $2,167 | $100,317 | 55% | 55% | 18 |
| Globo Dental | 20 (6 new) | $5,730 | — | $5,065 | $1,594 28% | — | — | 53% | 61% | 14 |
| Laguna Dental | 22 (4 new) | $5,115 | — | $5,102 | $1,488 29% | $1,488 | — | 100% | 42% | 0 |
| Marina Dental | 11 (1 new) | $1,975 | — | $1,569 | $1,719 87% | — | $64,062 | 100% | 45% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $1,597 0% | — | $76,776 | 0% | 0% | 0 |
| TOTAL | 114 | $30,874 | — | $28,689 | $11,646 | $3,655 | $412,416 | 62% | 56 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 51 | 15 | 36 | 11 | 4 | 0 | 73.3% |
| Carnival Dental | 65 | 29 | 36 | 16 | 13 | 0 | 55.2% |
| Carousel Dental | 98 | 36 | 61 | 27 | 9 | 0 | 75.0% |
| Globo Dental | 109 | 33 | 75 | 26 | 7 | 0 | 78.8% |
| Laguna Dental | 47 | 31 | 16 | 28 | 3 | 0 | 90.3% |
| Marina Dental | 73 | 37 | 36 | 26 | 11 | 0 | 70.3% |
| NLD Dental | 20 | 19 | 1 | 10 | 9 | 0 | 52.6% |
| TOTAL | 463 | 200 | 261 | 144 | 56 | 0 | 72.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 13, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (7 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (7 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,242 | $19,206 | +21% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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