Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Carnival Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Laguna Dental: OpenDental vs Kasper production off +26% (Jul 03-Jul 10)
- Marina Dental: OpenDental vs Kasper production off +36% (Jul 03-Jul 10)
New Patients
17
across all locations
Patients Seen
93
patients seen
Gross Production
$26,413
before adjustments
Net Production
$25,692
after adj & writeoffs
Collections
$438
1.7% of production
Show Rate
82%
96/117 showed
Answer Rate
66%
226 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 20 (2 new) | $7,761 | — | $7,732 | $0 0% | — | $78,881 | 69% | 78% | 9 |
| Carnival Dental | 18 (5 new) | $4,231 | — | $4,083 | $123 3% | — | $92,380 | 100% | 24% | 0 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $100,317 | 0% | 0% | 2 |
| Globo Dental | 22 (3 new) | $5,147 | — | $5,091 | $106 2% | — | — | 100% | 69% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 20 (6 new) | $5,664 | — | $5,177 | $101 2% | — | $64,062 | 100% | 65% | 0 |
| NLD Dental | 13 (1 new) | $3,609 | — | $3,609 | $108 3% | — | $76,776 | 63% | 90% | 10 |
| TOTAL | 93 | $26,413 | — | $25,692 | $438 | — | $412,416 | 82% | 21 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 9 | 8 | 1 | 7 | 1 | 0 | 87.5% |
| Carnival Dental | 36 | 9 | 27 | 8 | 1 | 0 | 88.9% |
| Carousel Dental | 53 | 27 | 26 | 25 | 2 | 0 | 92.6% |
| Globo Dental | 21 | 16 | 5 | 10 | 6 | 0 | 62.5% |
| Laguna Dental | 18 | 16 | 0 | 0 | 16 | 0 | 0.0% |
| Marina Dental | 77 | 13 | 64 | 8 | 5 | 0 | 61.5% |
| NLD Dental | 12 | 12 | 0 | 9 | 3 | 0 | 75.0% |
| TOTAL | 226 | 101 | 123 | 67 | 34 | 0 | 66.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 13, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (7 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (7 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,242 | $19,206 | +21% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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