Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 13 (10 new) | $7,168 | — | $7,165 | $0 0% | — | $78,881 | 78% | 86% | 4 |
| Carnival Dental | 16 (8 new) | $8,163 | — | $8,163 | $0 0% | — | $92,380 | 63% | 76% | 10 |
| Carousel Dental | 9 (1 new) | $2,052 | — | $2,052 | $0 0% | — | $100,317 | 32% | 42% | 19 |
| Globo Dental | 14 (5 new) | $2,748 | — | $2,664 | $813 30% | — | — | 94% | 25% | 1 |
| Laguna Dental | 4 (0 new) | $2,726 | — | $2,717 | $280 10% | — | — | 100% | 49% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $64,062 | 0% | 0% | 0 |
| NLD Dental | 12 (1 new) | $3,700 | — | $3,700 | $-478 -13% | — | $76,776 | 63% | 68% | 7 |
| TOTAL | 68 | $26,556 | — | $26,459 | $615 | — | $412,416 | 63% | 41 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 47 | 27 | 20 | 24 | 3 | 0 | 88.9% |
| Carnival Dental | 54 | 19 | 34 | 17 | 2 | 0 | 89.5% |
| Carousel Dental | 43 | 23 | 19 | 18 | 5 | 0 | 78.3% |
| Globo Dental | 96 | 38 | 58 | 26 | 12 | 0 | 68.4% |
| Laguna Dental | 175 | 57 | 112 | 33 | 24 | 0 | 57.9% |
| Marina Dental | 64 | 46 | 18 | 33 | 13 | 0 | 71.7% |
| NLD Dental | 17 | 16 | 1 | 12 | 4 | 0 | 75.0% |
| TOTAL | 496 | 226 | 262 | 163 | 63 | 0 | 72.1% |
Orthodontics (Cloud9) as of Oct 19
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Thu, Oct 22 | 0 | 9 |
| Carnival Dental | Wed, Oct 28 | 17 | 12 |
| Carousel Dental | Mon, Oct 19 | 8 | 4 |
| Globo Dental | Wed, Oct 21 | 10 | 12 |
| Laguna Dental | Mon, Oct 26 | 12 | 7 |
| Marina Dental | Tue, Oct 20 | 18 | 17 |
| NLD Dental | Thu, Oct 22 | 21 | 24 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 19, 07:30 PM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 17 (2 biz days behind) | Lagging | $19,447 | $19,447 | -0% |
| Carnival Dental | Oct 17 (2 biz days behind) | Lagging | $17,253 | $17,191 | +0% |
| Carousel Dental | Oct 17 (2 biz days behind) | Lagging | $33,141 | $32,605 | +2% |
| Globo Dental | Oct 17 (2 biz days behind) | Lagging | $32,834 | $31,397 | +5% |
| Laguna Dental | Oct 17 (2 biz days behind) | Lagging | $18,149 | $17,550 | +3% |
| Marina Dental | Oct 16 (2 biz days behind) | Lagging | $26,513 | $25,527 | +4% |
| NLD Dental | Oct 19 | Current | $20,607 | $20,545 | +0% |