Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Carnival Dental: OpenDental vs Kasper production off -100% (Jul 03-Jul 10)
- Laguna Dental: OpenDental vs Kasper production off +26% (Jul 03-Jul 10)
- Marina Dental: OpenDental vs Kasper production off +36% (Jul 03-Jul 10)
New Patients
32
across all locations
Patients Seen
96
patients seen
Gross Production
$25,840
before adjustments
Net Production
$24,692
after adj & writeoffs
Collections
$14,446
55.9% of production
Show Rate
78%
87/112 showed
Answer Rate
77%
495 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 19 (8 new) | $6,895 | — | $6,959 | $2,517 36% | — | $78,881 | 95% | 89% | 1 |
| Carnival Dental | 15 (7 new) | $5,265 | — | $5,119 | $1,191 23% | — | $92,380 | 75% | 51% | 5 |
| Carousel Dental | 25 (3 new) | $2,466 | — | $2,168 | $111 4% | — | $100,317 | 50% | 68% | 11 |
| Globo Dental | 10 (2 new) | $3,285 | — | $2,916 | $2,945 90% | — | — | 67% | 22% | 4 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $2,667 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 10 (3 new) | $1,663 | — | $1,311 | $2,334 140% | — | $64,062 | 100% | 14% | 0 |
| NLD Dental | 17 (9 new) | $6,267 | — | $6,218 | $2,681 43% | — | $76,776 | 86% | 83% | 4 |
| TOTAL | 96 | $25,840 | — | $24,692 | $14,446 | — | $412,416 | 78% | 25 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 41 | 17 | 22 | 16 | 1 | 0 | 94.1% |
| Carnival Dental | 106 | 25 | 81 | 21 | 4 | 0 | 84.0% |
| Carousel Dental | 102 | 33 | 68 | 29 | 4 | 0 | 87.9% |
| Globo Dental | 54 | 28 | 25 | 14 | 14 | 0 | 50.0% |
| Laguna Dental | 84 | 49 | 34 | 37 | 12 | 0 | 75.5% |
| Marina Dental | 80 | 43 | 35 | 32 | 11 | 0 | 74.4% |
| NLD Dental | 28 | 27 | 1 | 23 | 4 | 0 | 85.2% |
| TOTAL | 495 | 222 | 266 | 172 | 50 | 0 | 77.5% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (7 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (7 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,242 | $19,206 | +21% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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