Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
20
across all locations
Patients Seen
121
patients seen
Gross Production
$23,775
before adjustments
Net Production
$22,058
after adj & writeoffs
Collections
$4,216
17.7% of production
Show Rate
82%
67/82 showed
Answer Rate
75%
754 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 14 (6 new) | $6,263 | — | $6,260 | $916 15% | $916 | $78,881 | 82% | 66% | 3 |
| Carnival Dental | 19 (6 new) | $7,747 | $7,470 | $7,470 | $1,704 22% | $1,704 | $92,380 | 94% | 56% | 1 |
| Carousel Dental | 11 (0 new) | $0 | — | $0 | $27 0% | $27 | $100,317 | 0% | 0% | 3 |
| Globo Dental | 23 (3 new) | $2,864 | $2,692 | $2,692 | $966 34% | $966 | — | 53% | 24% | 8 |
| Laguna Dental | 21 (1 new) | $2,418 | $2,301 | $2,301 | $457 19% | $457 | — | 100% | 48% | 0 |
| Marina Dental | 33 (4 new) | $4,482 | $3,335 | $3,335 | $0 0% | — | $64,062 | 100% | 21% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $145 0% | $145 | $76,776 | 0% | 0% | 0 |
| TOTAL | 121 | $23,775 | $15,798 | $22,058 | $4,216 | $4,216 | $412,416 | 82% | 15 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 119 | 19 | 100 | 9 | 10 | 0 | 47.4% |
| Carnival Dental | 135 | 32 | 103 | 24 | 8 | 0 | 75.0% |
| Carousel Dental | 51 | 25 | 26 | 21 | 4 | 0 | 84.0% |
| Globo Dental | 194 | 39 | 155 | 34 | 5 | 0 | 87.2% |
| Laguna Dental | 103 | 30 | 71 | 22 | 8 | 0 | 73.3% |
| Marina Dental | 136 | 34 | 101 | 27 | 7 | 0 | 79.4% |
| NLD Dental | 16 | 6 | 10 | 1 | 5 | 3 | 16.7% |
| TOTAL | 754 | 185 | 566 | 138 | 47 | 3 | 74.6% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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