Daily Overview

Friday, May 15, 2026
to
New Patients
20
across all locations
Patients Seen
74
patients seen
Gross Production
$23,775
before adjustments
Net Production
$22,058
after adj & writeoffs
Collections
$4,216
17.7% of production
Show Rate
82%
76/93 showed
Answer Rate
75%
754 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (6 new) $6,263 — $6,260 $916 15% $916 $78,881 82% 66% 3
Carnival Dental 19 (6 new) $7,747 $7,470 $7,470 $1,704 22% $1,704 $92,380 83% 63% 4
Carousel Dental 0 (0 new) $0 — $0 $27 0% $27 $100,317 0% 0% 3
Globo Dental 14 (3 new) $2,864 $2,692 $2,692 $966 34% $966 — 68% 24% 7
Laguna Dental 12 (1 new) $2,418 $2,301 $2,301 $457 19% $457 — 100% 48% 0
Marina Dental 15 (4 new) $4,482 $3,335 $3,334 $0 0% — $64,062 100% 21% 0
NLD Dental 0 (0 new) $0 — $0 $145 0% $145 $76,776 0% 0% 0
TOTAL 74 $23,775 $15,798 $22,058 $4,216 $4,216 $412,416 82% 17

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 14% 12 86% 1 5 0 0% 1 7% 13 93%
Carnival Dental 2 11% 17 89% 2 4 1 5% 1 5% 17 89%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 6 43% 8 57% 3 0 2 14% 4 29% 8 57%
Laguna Dental 6 50% 6 50% 1 0 1 8% 4 33% 7 58%
Marina Dental 3 20% 12 80% 2 2 3 20% 2 13% 10 67%
NLD Dental 0 0 0 0 0 0 0
TOTAL 19 26% 55 74% 9 11 7 9% 12 16% 55 74%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $106 2% $6,154 98% $6,260
Carnival Dental $110 1% $147 2% $7,214 97% $7,470
Carousel Dental $0 $0 $0 $0
Globo Dental $13 0% $1,662 62% $1,017 38% $2,692
Laguna Dental $115 5% $501 22% $1,685 73% $2,301
Marina Dental $0 0% $428 13% $2,907 87% $3,334
NLD Dental $0 $0 $0 $0
TOTAL $238 1% $2,843 13% $18,977 86% $22,058

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 119 19 100 9 10 0 47.4%
Carnival Dental 135 32 103 24 8 0 75.0%
Carousel Dental 51 25 26 21 4 0 84.0%
Globo Dental 194 39 155 34 5 0 87.2%
Laguna Dental 103 30 71 22 8 0 73.3%
Marina Dental 136 34 101 27 7 0 79.4%
NLD Dental 16 6 10 1 5 3 16.7%
TOTAL 754 185 566 138 47 3 74.6%

Orthodontics (Cloud9) as of Oct 18

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 18, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 17 Current $19,447 $19,447 -0%
Carnival Dental Oct 17 Current $17,253 $17,191 +0%
Carousel Dental Oct 17 Current $33,141 $32,605 +2%
Globo Dental Oct 17 Current $32,834 $31,397 +5%
Laguna Dental Oct 17 Current $18,149 $17,550 +3%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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