Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
31
across all locations
Patients Seen
161
patients seen
Gross Production
$39,182
before adjustments
Net Production
$37,091
after adj & writeoffs
Collections
$2,163
5.5% of production
Show Rate
76%
141/186 showed
Answer Rate
74%
324 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 7 (0 new) | $2,155 | — | $2,155 | $0 0% | — | $78,881 | 37% | 81% | 12 |
| Carnival Dental | 21 (13 new) | $7,294 | — | $7,294 | $0 0% | — | $92,380 | 100% | 82% | 0 |
| Carousel Dental | 31 (2 new) | $6,865 | — | $5,395 | $1,197 17% | — | $100,317 | 71% | 29% | 8 |
| Globo Dental | 34 (9 new) | $7,591 | — | $7,576 | $339 4% | — | — | 71% | 42% | 14 |
| Laguna Dental | 26 (1 new) | $5,637 | — | $5,203 | $627 11% | — | — | 100% | 57% | 0 |
| Marina Dental | 34 (0 new) | $6,086 | — | $5,914 | $0 0% | — | $64,062 | 86% | 76% | 4 |
| NLD Dental | 8 (6 new) | $3,554 | — | $3,554 | $0 0% | — | $76,776 | 53% | 100% | 7 |
| TOTAL | 161 | $39,182 | — | $37,091 | $2,163 | — | $412,416 | 76% | 45 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 89 | 10 | 79 | 8 | 2 | 0 | 80.0% |
| Carnival Dental | 26 | 14 | 12 | 11 | 3 | 0 | 78.6% |
| Carousel Dental | 37 | 11 | 26 | 6 | 5 | 5 | 54.5% |
| Globo Dental | 19 | 11 | 8 | 11 | 0 | 0 | 100.0% |
| Laguna Dental | 74 | 16 | 57 | 12 | 4 | 0 | 75.0% |
| Marina Dental | 13 | 6 | 7 | 3 | 3 | 0 | 50.0% |
| NLD Dental | 66 | 13 | 50 | 9 | 4 | 3 | 69.2% |
| TOTAL | 324 | 81 | 239 | 60 | 21 | 8 | 74.1% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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