Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
13
across all locations
Patients Seen
27
patients seen
Gross Production
$8,630
before adjustments
Net Production
$8,205
after adj & writeoffs
Collections
$30,418
352.5% of production
Show Rate
43%
25/58 showed
Answer Rate
41%
558 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $12,579 0% | $12,579 | $78,881 | 0% | 0% | 0 |
| Carnival Dental | 13 (3 new) | $5,247 | $5,082 | $5,082 | $6,913 132% | $6,913 | $92,380 | 68% | 70% | 6 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $5,018 0% | $5,018 | $100,317 | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,727 0% | $1,727 | — | 0% | 0% | 0 |
| Laguna Dental | 1 (0 new) | $0 | — | $0 | $167 0% | $167 | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $1,031 0% | $1,031 | $64,062 | 0% | 0% | 0 |
| NLD Dental | 13 (10 new) | $3,383 | $3,123 | $3,123 | $2,982 88% | $2,982 | $76,776 | 31% | 89% | 27 |
| TOTAL | 27 | $8,630 | $8,205 | $8,205 | $30,418 | $30,418 | $412,416 | 43% | 33 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 30 | 15 | 13 | 0 | 15 | 0 | 0.0% |
| Carnival Dental | 91 | 30 | 61 | 22 | 8 | 0 | 73.3% |
| Carousel Dental | 49 | 27 | 18 | 3 | 24 | 6 | 11.1% |
| Globo Dental | 84 | 47 | 26 | 0 | 47 | 0 | 0.0% |
| Laguna Dental | 101 | 30 | 71 | 24 | 6 | 0 | 80.0% |
| Marina Dental | 51 | 29 | 18 | 1 | 28 | 0 | 3.4% |
| NLD Dental | 152 | 50 | 102 | 43 | 7 | 0 | 86.0% |
| TOTAL | 558 | 228 | 309 | 93 | 135 | 6 | 40.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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