Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
29
across all locations
Patients Seen
141
patients seen
Gross Production
$33,013
before adjustments
Net Production
$31,071
after adj & writeoffs
Collections
$6,086
18.4% of production
Show Rate
76%
91/120 showed
Answer Rate
77%
908 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 21 (8 new) | $8,253 | $8,253 | $8,253 | $129 2% | $129 | $78,881 | 75% | 75% | 7 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $412 0% | $412 | $92,380 | 0% | 0% | 0 |
| Carousel Dental | 55 (8 new) | $8,830 | $7,747 | $7,747 | $0 0% | — | $100,317 | 60% | 70% | 15 |
| Globo Dental | 17 (6 new) | $5,740 | $5,740 | $5,740 | $3,790 66% | $3,790 | — | 61% | 48% | 7 |
| Laguna Dental | 14 (5 new) | $1,949 | $1,844 | $1,949 | $742 38% | $742 | — | 100% | 31% | 0 |
| Marina Dental | 34 (2 new) | $8,241 | $7,217 | $7,382 | $1,012 12% | $1,012 | $64,062 | 100% | 74% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $76,776 | 0% | 0% | 0 |
| TOTAL | 141 | $33,013 | $30,801 | $31,071 | $6,086 | $6,086 | $412,416 | 76% | 29 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 126 | 27 | 99 | 25 | 2 | 0 | 92.6% |
| Carnival Dental | 135 | 62 | 69 | 24 | 38 | 0 | 38.7% |
| Carousel Dental | 104 | 35 | 63 | 34 | 1 | 0 | 97.1% |
| Globo Dental | 175 | 51 | 124 | 46 | 5 | 0 | 90.2% |
| Laguna Dental | 204 | 44 | 160 | 33 | 11 | 0 | 75.0% |
| Marina Dental | 104 | 33 | 70 | 25 | 8 | 0 | 75.8% |
| NLD Dental | 60 | 30 | 30 | 30 | 0 | 0 | 100.0% |
| TOTAL | 908 | 282 | 615 | 217 | 65 | 0 | 77.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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