Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
29
across all locations
Patients Seen
253
patients seen
Gross Production
$30,540
before adjustments
Net Production
$28,336
after adj & writeoffs
Collections
$17,959
58.8% of production
Show Rate
77%
87/113 showed
Answer Rate
78%
917 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 12 (4 new) | $5,927 | $5,927 | $5,927 | $2,135 36% | $2,135 | $78,881 | 67% | 100% | 6 |
| Carnival Dental | 15 (2 new) | $5,134 | $4,988 | $4,975 | $2,112 41% | $2,112 | $92,380 | 87% | 90% | 2 |
| Carousel Dental | 140 (10 new) | $7,511 | $6,691 | $6,691 | $4,075 54% | $4,075 | $100,317 | 72% | 23% | 8 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $2,165 0% | $2,165 | — | 0% | 0% | 0 |
| Laguna Dental | 28 (7 new) | $3,361 | $2,915 | $2,915 | $1,723 51% | $1,723 | — | 100% | 12% | 0 |
| Marina Dental | 50 (2 new) | $3,627 | $2,848 | $2,848 | $3,262 90% | $3,262 | $64,062 | 100% | 47% | 0 |
| NLD Dental | 8 (4 new) | $4,980 | $4,980 | $4,980 | $2,487 50% | $2,487 | $76,776 | 44% | 72% | 10 |
| TOTAL | 253 | $30,540 | $28,349 | $28,336 | $17,959 | $17,959 | $412,416 | 77% | 26 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 120 | 16 | 104 | 12 | 4 | 0 | 75.0% |
| Carnival Dental | 134 | 32 | 102 | 23 | 9 | 0 | 71.9% |
| Carousel Dental | 147 | 25 | 122 | 24 | 1 | 0 | 96.0% |
| Globo Dental | 101 | 34 | 65 | 26 | 8 | 0 | 76.5% |
| Laguna Dental | 204 | 44 | 158 | 32 | 12 | 0 | 72.7% |
| Marina Dental | 175 | 57 | 118 | 47 | 10 | 0 | 82.5% |
| NLD Dental | 36 | 7 | 27 | 4 | 3 | 3 | 57.1% |
| TOTAL | 917 | 215 | 696 | 168 | 47 | 3 | 78.1% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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