Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
23
across all locations
Patients Seen
147
patients seen
Gross Production
$24,676
before adjustments
Net Production
$22,293
after adj & writeoffs
Collections
$70,504
285.7% of production
Show Rate
68%
62/91 showed
Answer Rate
62%
977 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 17 (2 new) | $6,315 | $6,315 | $6,315 | $10,478 166% | $10,478 | $78,881 | 62% | 100% | 10 |
| Carnival Dental | 6 (3 new) | $3,626 | $3,370 | $3,391 | $15,712 433% | $15,712 | $92,380 | 50% | 43% | 6 |
| Carousel Dental | 89 (4 new) | $4,452 | $4,427 | $4,427 | $10,802 243% | $10,802 | $100,317 | 80% | 26% | 2 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $8,929 0% | $8,929 | — | 0% | 0% | 3 |
| Laguna Dental | 23 (8 new) | $4,625 | $2,513 | $2,503 | $9,463 205% | $9,463 | — | 100% | 5% | 0 |
| Marina Dental | 2 (0 new) | $0 | — | $0 | $8,707 0% | — | $64,062 | 0% | 0% | 0 |
| NLD Dental | 10 (6 new) | $5,658 | — | $5,656 | $6,412 113% | — | $76,776 | 53% | 62% | 8 |
| TOTAL | 147 | $24,676 | $16,625 | $22,293 | $70,504 | $55,384 | $412,416 | 68% | 29 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 98 | 16 | 82 | 11 | 5 | 0 | 68.8% |
| Carnival Dental | 153 | 36 | 116 | 20 | 16 | 0 | 55.6% |
| Carousel Dental | 186 | 31 | 154 | 20 | 11 | 2 | 64.5% |
| Globo Dental | 174 | 37 | 127 | 13 | 24 | 15 | 35.1% |
| Laguna Dental | 182 | 46 | 136 | 32 | 14 | 0 | 69.6% |
| Marina Dental | 69 | 43 | 25 | 33 | 10 | 0 | 76.7% |
| NLD Dental | 115 | 16 | 99 | 10 | 6 | 2 | 62.5% |
| TOTAL | 977 | 225 | 739 | 139 | 86 | 19 | 61.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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