Daily Overview

Thursday, May 21, 2026
to
New Patients
23
across all locations
Patients Seen
62
patients seen
Gross Production
$24,676
before adjustments
Net Production
$22,293
after adj & writeoffs
Collections
$70,504
285.7% of production
Show Rate
68%
62/91 showed
Answer Rate
62%
977 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 17 (2 new) $6,315 $6,315 $6,315 $10,478 166% $10,478 $78,881 62% 100% 10
Carnival Dental 6 (3 new) $3,626 $3,370 $3,391 $15,712 433% $15,712 $92,380 50% 43% 6
Carousel Dental 9 (4 new) $4,452 $4,427 $4,427 $10,802 243% $10,802 $100,317 80% 30% 2
Globo Dental 0 (0 new) $0 — $0 $8,929 0% $8,929 — 0% 0% 3
Laguna Dental 20 (8 new) $4,625 $2,513 $2,503 $9,463 205% $9,463 — 100% 5% 0
Marina Dental 0 (0 new) $0 — $0 $8,707 0% — $64,062 0% 0% 0
NLD Dental 10 (6 new) $5,658 — $5,656 $6,412 113% — $76,776 53% 62% 8
TOTAL 62 $24,676 $16,625 $22,293 $70,504 $55,384 $412,416 68% 29

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 12% 15 88% 1 1 1 6% 0 0% 16 94%
Carnival Dental 0 0% 6 100% 0 3 2 33% 0 0% 4 67%
Carousel Dental 1 11% 8 89% 0 4 0 0% 1 11% 8 89%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 8 40% 12 60% 7 1 6 30% 1 5% 13 65%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 10% 9 90% 0 6 0 0% 1 10% 9 90%
TOTAL 12 19% 50 81% 8 15 9 15% 3 5% 50 81%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 1% $0 0% $6,225 99% $6,315
Carnival Dental $220 6% $0 0% $3,171 94% $3,391
Carousel Dental $-25 -1% $988 22% $3,464 78% $4,427
Globo Dental $0 $0 $0 $0
Laguna Dental $-268 -11% $86 3% $2,685 107% $2,503
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $460 8% $5,196 92% $5,656
TOTAL $17 0% $1,534 7% $20,742 93% $22,293

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 98 16 82 11 5 0 68.8%
Carnival Dental 153 36 116 20 16 0 55.6%
Carousel Dental 186 31 154 20 11 2 64.5%
Globo Dental 174 37 127 13 24 15 35.1%
Laguna Dental 182 46 136 32 14 0 69.6%
Marina Dental 69 43 25 33 10 0 76.7%
NLD Dental 115 16 99 10 6 2 62.5%
TOTAL 977 225 739 139 86 19 61.8%

Orthodontics (Cloud9) as of Oct 18

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 18, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 17 Current $19,447 $19,447 -0%
Carnival Dental Oct 17 Current $17,253 $17,191 +0%
Carousel Dental Oct 17 Current $33,141 $32,605 +2%
Globo Dental Oct 17 Current $32,834 $31,397 +5%
Laguna Dental Oct 17 Current $18,149 $17,550 +3%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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