Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
21
across all locations
Patients Seen
186
patients seen
Gross Production
$28,209
before adjustments
Net Production
$24,680
after adj & writeoffs
Collections
$10,563
37.4% of production
Show Rate
71%
92/129 showed
Answer Rate
68%
545 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 13 (8 new) | $5,501 | — | $5,092 | $0 0% | — | $78,881 | 56% | 48% | 10 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $325 0% | — | $92,380 | 0% | 0% | 3 |
| Carousel Dental | 24 (2 new) | $5,254 | — | $4,430 | $4,496 86% | — | $100,317 | 57% | 50% | 9 |
| Globo Dental | 48 (8 new) | $3,449 | — | $3,007 | $956 28% | — | — | 60% | 7% | 15 |
| Laguna Dental | 23 (3 new) | $8,086 | — | $6,231 | $1,518 19% | — | — | 100% | 43% | 0 |
| Marina Dental | 78 (0 new) | $5,920 | — | $5,920 | $863 15% | — | $64,062 | 100% | 38% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $2,405 0% | — | $76,776 | 100% | 0% | 0 |
| TOTAL | 186 | $28,209 | — | $24,680 | $10,563 | — | $412,416 | 71% | 37 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 93 | 18 | 75 | 14 | 4 | 0 | 77.8% |
| Carnival Dental | 78 | 49 | 28 | 32 | 17 | 0 | 65.3% |
| Carousel Dental | 72 | 19 | 53 | 16 | 3 | 1 | 84.2% |
| Globo Dental | 73 | 45 | 28 | 27 | 18 | 6 | 60.0% |
| Laguna Dental | 114 | 39 | 75 | 31 | 8 | 0 | 79.5% |
| Marina Dental | 98 | 36 | 62 | 29 | 7 | 0 | 80.6% |
| NLD Dental | 17 | 12 | 5 | 0 | 12 | 0 | 0.0% |
| TOTAL | 545 | 218 | 326 | 149 | 69 | 7 | 68.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 12, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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