Daily Overview

Tuesday, May 26, 2026
to
New Patients
36
across all locations
Patients Seen
111
patients seen
Gross Production
$39,915
before adjustments
Net Production
$35,783
after adj & writeoffs
Collections
$4,510
11.3% of production
Show Rate
58%
110/189 showed
Answer Rate
81%
1183 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 22 (5 new) $10,288 — $8,812 $2,675 26% — $78,881 73% 87% 8
Carnival Dental 22 (10 new) $7,358 — $6,911 $224 3% — $92,380 54% 37% 19
Carousel Dental 0 (0 new) $0 — $0 $0 0% — $100,317 0% 0% 16
Globo Dental 17 (7 new) $3,337 — $3,318 $311 9% — — 55% 38% 14
Laguna Dental 14 (2 new) $3,675 — $3,059 $81 2% — — 100% 35% 0
Marina Dental 25 (1 new) $9,332 — $7,757 $1,219 13% — $64,062 100% 44% 0
NLD Dental 11 (11 new) $5,926 — $5,926 $0 0% — $76,776 33% 78% 22
TOTAL 111 $39,915 — $35,783 $4,510 — $412,416 58% 79

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 4 18% 18 82% 0 5 3 14% 1 5% 18 82%
Carnival Dental 3 14% 19 86% 3 7 3 14% 0 0% 19 86%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 2 12% 15 88% 1 6 12 71% 1 6% 4 24%
Laguna Dental 1 7% 13 93% 1 1 2 14% 0 0% 12 86%
Marina Dental 3 12% 22 88% 1 0 5 20% 0 0% 20 80%
NLD Dental 0 0% 11 100% 0 11 0 0% 0 0% 11 100%
TOTAL 13 12% 98 88% 6 30 25 23% 2 2% 84 76%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $1,503 17% $261 3% $7,047 80% $8,812
Carnival Dental $0 0% $0 0% $6,911 100% $6,911
Carousel Dental $0 $0 $0 $0
Globo Dental $2,327 70% $162 5% $829 25% $3,318
Laguna Dental $81 3% $0 0% $2,978 97% $3,059
Marina Dental $1,219 16% $0 0% $6,538 84% $7,757
NLD Dental $0 0% $0 0% $5,926 100% $5,926
TOTAL $5,130 14% $423 1% $30,230 84% $35,783

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 148 28 119 21 7 0 75.0%
Carnival Dental 186 33 152 27 6 0 81.8%
Carousel Dental 153 49 103 41 8 0 83.7%
Globo Dental 154 55 98 43 12 1 78.2%
Laguna Dental 184 58 126 52 6 0 89.7%
Marina Dental 209 65 143 49 16 0 75.4%
NLD Dental 149 25 124 22 3 1 88.0%
TOTAL 1183 313 865 255 58 2 81.5%

Orthodontics (Cloud9) as of Oct 18

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 17 Current $19,447 $19,447 -0%
Carnival Dental Oct 17 Current $17,253 $17,191 +0%
Carousel Dental Oct 17 Current $33,141 $32,605 +2%
Globo Dental Oct 17 Current $32,834 $31,397 +5%
Laguna Dental Oct 17 Current $18,149 $17,550 +3%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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