Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
36
across all locations
Patients Seen
149
patients seen
Gross Production
$39,915
before adjustments
Net Production
$35,783
after adj & writeoffs
Collections
$4,510
11.3% of production
Show Rate
56%
104/185 showed
Answer Rate
81%
1183 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 22 (5 new) | $10,288 | — | $8,812 | $2,675 26% | — | $78,881 | 67% | 87% | 11 |
| Carnival Dental | 22 (10 new) | $7,358 | — | $6,911 | $224 3% | — | $92,380 | 55% | 37% | 18 |
| Carousel Dental | 1 (0 new) | $0 | — | $0 | $0 0% | — | $100,317 | 0% | 0% | 16 |
| Globo Dental | 17 (7 new) | $3,337 | — | $3,318 | $311 9% | — | — | 44% | 38% | 14 |
| Laguna Dental | 14 (2 new) | $3,675 | — | $3,059 | $81 2% | — | — | 100% | 35% | 0 |
| Marina Dental | 62 (1 new) | $9,332 | — | $7,757 | $1,219 13% | — | $64,062 | 100% | 44% | 0 |
| NLD Dental | 11 (11 new) | $5,926 | — | $5,926 | $0 0% | — | $76,776 | 33% | 78% | 22 |
| TOTAL | 149 | $39,915 | — | $35,783 | $4,510 | — | $412,416 | 56% | 81 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 148 | 28 | 119 | 21 | 7 | 0 | 75.0% |
| Carnival Dental | 186 | 33 | 152 | 27 | 6 | 0 | 81.8% |
| Carousel Dental | 153 | 49 | 103 | 41 | 8 | 0 | 83.7% |
| Globo Dental | 154 | 55 | 98 | 43 | 12 | 1 | 78.2% |
| Laguna Dental | 184 | 58 | 126 | 52 | 6 | 0 | 89.7% |
| Marina Dental | 209 | 65 | 143 | 49 | 16 | 0 | 75.4% |
| NLD Dental | 149 | 25 | 124 | 22 | 3 | 1 | 88.0% |
| TOTAL | 1183 | 313 | 865 | 255 | 58 | 2 | 81.5% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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