Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
24
across all locations
Patients Seen
148
patients seen
Gross Production
$36,358
before adjustments
Net Production
$31,938
after adj & writeoffs
Collections
$40,374
111.0% of production
Show Rate
78%
104/134 showed
Answer Rate
76%
903 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 12 (7 new) | $2,840 | — | $2,656 | $6,381 225% | — | $78,881 | 67% | 74% | 6 |
| Carnival Dental | 19 (5 new) | $8,052 | — | $7,906 | $14,125 175% | — | $92,380 | 86% | 76% | 3 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $5,680 0% | — | $100,317 | 0% | 0% | 7 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,717 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 46 (4 new) | $8,153 | — | $5,696 | $3,801 47% | — | — | 100% | 42% | 0 |
| Marina Dental | 54 (5 new) | $9,392 | — | $7,880 | $4,492 48% | — | $64,062 | 100% | 46% | 0 |
| NLD Dental | 17 (3 new) | $7,920 | — | $7,801 | $4,178 53% | — | $76,776 | 52% | 90% | 14 |
| TOTAL | 148 | $36,358 | — | $31,938 | $40,374 | — | $412,416 | 78% | 30 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 153 | 21 | 132 | 18 | 3 | 0 | 85.7% |
| Carnival Dental | 134 | 31 | 103 | 25 | 6 | 0 | 80.6% |
| Carousel Dental | 108 | 37 | 66 | 22 | 15 | 2 | 59.5% |
| Globo Dental | 176 | 43 | 132 | 35 | 8 | 1 | 81.4% |
| Laguna Dental | 134 | 35 | 99 | 26 | 9 | 0 | 74.3% |
| Marina Dental | 146 | 48 | 98 | 35 | 13 | 0 | 72.9% |
| NLD Dental | 52 | 13 | 39 | 12 | 1 | 0 | 92.3% |
| TOTAL | 903 | 228 | 669 | 173 | 55 | 3 | 75.9% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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