Daily Overview

Thursday, May 28, 2026
to
New Patients
47
across all locations
Patients Seen
88
patients seen
Gross Production
$31,217
before adjustments
Net Production
$29,615
after adj & writeoffs
Collections
$2,274
7.3% of production
Show Rate
93%
85/91 showed
Answer Rate
70%
665 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 24 (17 new) $6,750 $6,264 $6,167 $90 1% $90 $78,881 96% 63% 1
Carnival Dental 0 (0 new) $0 — $0 $187 0% $187 $92,380 0% 0% 1
Carousel Dental 22 (8 new) $6,333 $5,855 $5,564 $356 6% $356 $100,317 91% 50% 2
Globo Dental 0 (0 new) $0 — $0 $0 0% — — 0% 0% 0
Laguna Dental 19 (3 new) $4,896 $5,154 $4,677 $158 3% $158 — 100% 82% 0
Marina Dental 0 (0 new) $0 — $0 $227 0% $227 $64,062 0% 0% 0
NLD Dental 23 (19 new) $13,236 $13,236 $13,207 $1,256 10% $1,256 $76,776 92% 88% 2
TOTAL 88 $31,217 $30,509 $29,615 $2,274 $2,274 $412,416 93% 6

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 4% 23 96% 1 16 1 4% 0 0% 23 96%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 4 18% 18 82% 2 6 1 5% 2 9% 19 86%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 4 21% 15 79% 3 0 2 11% 2 11% 15 79%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 4 17% 19 83% 3 16 1 4% 2 9% 20 87%
TOTAL 13 15% 75 85% 9 38 5 6% 6 7% 77 88%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $216 4% $0 0% $5,951 96% $6,167
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 0% $598 11% $4,966 89% $5,564
Globo Dental $0 $0 $0 $0
Laguna Dental $270 6% $302 6% $4,105 88% $4,677
Marina Dental $0 $0 $0 $0
NLD Dental $1,000 8% $1,326 10% $10,881 82% $13,207
TOTAL $1,486 5% $2,226 8% $25,903 87% $29,615

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 125 22 103 17 5 0 77.3%
Carnival Dental 53 12 40 1 11 0 8.3%
Carousel Dental 151 27 124 22 5 3 81.5%
Globo Dental 141 34 107 21 13 4 61.8%
Laguna Dental 92 16 76 12 4 0 75.0%
Marina Dental 45 33 12 27 6 0 81.8%
NLD Dental 58 16 42 12 4 0 75.0%
TOTAL 665 160 504 112 48 7 70.0%

Orthodontics (Cloud9) as of Oct 17

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 17 Current $19,447 $19,447 -0%
Carnival Dental Oct 17 Current $17,253 $17,191 +0%
Carousel Dental Oct 17 Current $33,141 $32,605 +2%
Globo Dental Oct 17 Current $32,834 $31,397 +5%
Laguna Dental Oct 17 Current $18,149 $17,550 +3%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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