Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
47
across all locations
Patients Seen
102
patients seen
Gross Production
$31,217
before adjustments
Net Production
$29,848
after adj & writeoffs
Collections
$2,274
7.3% of production
Show Rate
92%
84/91 showed
Answer Rate
70%
665 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 24 (17 new) | $6,750 | $6,264 | $6,234 | $90 1% | $90 | $78,881 | 92% | 63% | 2 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $187 0% | $187 | $92,380 | 0% | 0% | 1 |
| Carousel Dental | 30 (8 new) | $6,333 | $5,855 | $5,564 | $356 6% | $356 | $100,317 | 91% | 50% | 2 |
| Globo Dental | 5 (0 new) | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 19 (3 new) | $4,896 | $5,154 | $4,844 | $158 3% | $158 | — | 100% | 82% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $227 0% | $227 | $64,062 | 0% | 0% | 0 |
| NLD Dental | 24 (19 new) | $13,236 | $13,236 | $13,207 | $1,256 10% | $1,256 | $76,776 | 92% | 88% | 2 |
| TOTAL | 102 | $31,217 | $30,509 | $29,848 | $2,274 | $2,274 | $412,416 | 92% | 7 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 125 | 22 | 103 | 17 | 5 | 0 | 77.3% |
| Carnival Dental | 53 | 12 | 40 | 1 | 11 | 0 | 8.3% |
| Carousel Dental | 151 | 27 | 124 | 22 | 5 | 3 | 81.5% |
| Globo Dental | 141 | 34 | 107 | 21 | 13 | 4 | 61.8% |
| Laguna Dental | 92 | 16 | 76 | 12 | 4 | 0 | 75.0% |
| Marina Dental | 45 | 33 | 12 | 27 | 6 | 0 | 81.8% |
| NLD Dental | 58 | 16 | 42 | 12 | 4 | 0 | 75.0% |
| TOTAL | 665 | 160 | 504 | 112 | 48 | 7 | 70.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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