Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
24
across all locations
Patients Seen
220
patients seen
Gross Production
$47,296
before adjustments
Net Production
$39,619
after adj & writeoffs
Collections
$34,746
73.5% of production
Show Rate
83%
122/147 showed
Answer Rate
79%
587 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $2,294 0% | $2,294 | $78,881 | 0% | 0% | 0 |
| Carnival Dental | 31 (11 new) | $9,132 | $8,563 | $8,563 | $3,443 38% | $3,443 | $92,380 | 69% | 60% | 14 |
| Carousel Dental | 50 (8 new) | $16,282 | $11,370 | $11,291 | $11,593 71% | $11,593 | $100,317 | 100% | 37% | 0 |
| Globo Dental | 33 (2 new) | $6,284 | $5,647 | $5,438 | $3,016 48% | $3,016 | — | 75% | 22% | 11 |
| Laguna Dental | 17 (2 new) | $4,833 | $4,047 | $3,990 | $3,671 76% | $3,671 | — | 100% | 27% | 0 |
| Marina Dental | 89 (1 new) | $10,765 | $10,370 | $10,338 | $4,348 40% | $4,348 | $64,062 | 100% | 55% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $6,380 0% | $6,380 | $76,776 | 0% | 0% | 0 |
| TOTAL | 220 | $47,296 | $39,997 | $39,619 | $34,746 | $34,746 | $412,416 | 83% | 25 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 89 | 26 | 63 | 25 | 1 | 0 | 96.2% |
| Carnival Dental | 58 | 18 | 39 | 15 | 3 | 0 | 83.3% |
| Carousel Dental | 122 | 36 | 85 | 32 | 4 | 3 | 88.9% |
| Globo Dental | 79 | 34 | 44 | 26 | 8 | 0 | 76.5% |
| Laguna Dental | 132 | 25 | 107 | 18 | 7 | 0 | 72.0% |
| Marina Dental | 91 | 33 | 58 | 28 | 5 | 0 | 84.8% |
| NLD Dental | 16 | 12 | 4 | 1 | 11 | 1 | 8.3% |
| TOTAL | 587 | 184 | 400 | 145 | 39 | 4 | 78.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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