Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
13
across all locations
Patients Seen
95
patients seen
Gross Production
$24,374
before adjustments
Net Production
$22,290
after adj & writeoffs
Collections
$860
3.5% of production
Show Rate
66%
91/139 showed
Answer Rate
72%
322 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 10 (3 new) | $4,319 | $4,019 | $3,707 | $90 2% | $90 | $78,881 | 62% | 74% | 6 |
| Carnival Dental | 14 (4 new) | $3,028 | $2,735 | $2,736 | $402 13% | $402 | $92,380 | 68% | 44% | 6 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $100,317 | 0% | 0% | 15 |
| Globo Dental | 16 (2 new) | $3,846 | $3,846 | $3,714 | $26 1% | $26 | — | 59% | 66% | 11 |
| Laguna Dental | 20 (1 new) | $5,354 | $4,928 | $4,740 | $189 4% | $189 | — | 100% | 74% | 0 |
| Marina Dental | 26 (1 new) | $4,971 | $4,537 | $4,537 | $153 3% | $153 | $64,062 | 100% | 71% | 0 |
| NLD Dental | 9 (2 new) | $2,857 | $2,857 | $2,857 | $0 0% | — | $76,776 | 60% | 89% | 10 |
| TOTAL | 95 | $24,374 | $22,922 | $22,290 | $860 | $860 | $412,416 | 66% | 48 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 76 | 8 | 67 | 5 | 3 | 0 | 62.5% |
| Carnival Dental | 32 | 5 | 27 | 3 | 2 | 0 | 60.0% |
| Carousel Dental | 1 | 1 | 0 | 0 | 1 | 0 | 0.0% |
| Globo Dental | 118 | 14 | 103 | 9 | 5 | 1 | 64.3% |
| Laguna Dental | 29 | 13 | 16 | 8 | 5 | 0 | 61.5% |
| Marina Dental | 19 | 7 | 10 | 7 | 0 | 0 | 100.0% |
| NLD Dental | 47 | 10 | 37 | 10 | 0 | 0 | 100.0% |
| TOTAL | 322 | 58 | 260 | 42 | 16 | 1 | 72.4% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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