Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
10
across all locations
Patients Seen
82
patients seen
Gross Production
$11,799
before adjustments
Net Production
$11,633
after adj & writeoffs
Collections
$32,140
272.4% of production
Show Rate
53%
20/38 showed
Answer Rate
40%
505 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $14,922 0% | $14,922 | $82,178 | 0% | 0% | 0 |
| Carnival Dental | 15 (6 new) | $7,191 | $6,945 | $7,025 | $1,997 28% | $1,997 | $84,519 | 65% | 76% | 6 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $4,806 0% | $4,806 | $72,302 | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,169 0% | $1,169 | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $620 0% | $620 | — | 0% | 0% | 0 |
| Marina Dental | 58 (0 new) | $0 | — | $0 | $3,444 0% | $3,444 | $77,875 | 0% | 0% | 0 |
| NLD Dental | 9 (4 new) | $4,608 | $4,608 | $4,608 | $5,182 112% | $4,690 | $89,825 | 43% | 67% | 12 |
| TOTAL | 82 | $11,799 | $11,553 | $11,633 | $32,140 | $31,648 | $406,699 | 53% | 18 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 10 | 8 | 0 | 0 | 8 | 0 | 0.0% |
| Carnival Dental | 197 | 35 | 162 | 30 | 5 | 1 | 85.7% |
| Carousel Dental | 40 | 28 | 10 | 0 | 28 | 0 | 0.0% |
| Globo Dental | 93 | 44 | 49 | 37 | 7 | 0 | 84.1% |
| Laguna Dental | 61 | 33 | 22 | 0 | 33 | 0 | 0.0% |
| Marina Dental | 45 | 37 | 0 | 0 | 37 | 0 | 0.0% |
| NLD Dental | 59 | 12 | 47 | 12 | 0 | 0 | 100.0% |
| TOTAL | 505 | 197 | 290 | 79 | 118 | 1 | 40.1% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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