Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
32
across all locations
Patients Seen
96
patients seen
Gross Production
$32,486
before adjustments
Net Production
$29,945
after adj & writeoffs
Collections
$1,878
5.8% of production
Show Rate
78%
86/110 showed
Answer Rate
67%
807 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 5 (0 new) | $1,940 | $1,940 | $1,940 | $0 0% | — | $82,178 | 36% | 100% | 9 |
| Carnival Dental | 16 (11 new) | $7,145 | $7,145 | $6,973 | $0 0% | — | $84,519 | 80% | 74% | 4 |
| Carousel Dental | 25 (4 new) | $8,700 | $7,480 | $7,480 | $917 10% | $917 | $72,302 | 95% | 29% | 1 |
| Globo Dental | 29 (14 new) | $9,283 | $9,087 | $9,087 | $439 5% | $439 | — | 78% | 19% | 8 |
| Laguna Dental | 18 (3 new) | $5,419 | $4,586 | $4,465 | $522 10% | $522 | — | 100% | 38% | 0 |
| Marina Dental | 3 (0 new) | $0 | — | $0 | $0 0% | — | $77,875 | 0% | 0% | 2 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $89,825 | 0% | 0% | 0 |
| TOTAL | 96 | $32,486 | $30,237 | $29,945 | $1,878 | $1,878 | $406,699 | 78% | 24 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 177 | 28 | 148 | 17 | 11 | 0 | 60.7% |
| Carnival Dental | 90 | 19 | 71 | 13 | 6 | 3 | 68.4% |
| Carousel Dental | 165 | 33 | 132 | 24 | 9 | 0 | 72.7% |
| Globo Dental | 83 | 35 | 46 | 29 | 6 | 0 | 82.9% |
| Laguna Dental | 190 | 45 | 144 | 39 | 6 | 0 | 86.7% |
| Marina Dental | 59 | 43 | 16 | 40 | 3 | 0 | 93.0% |
| NLD Dental | 43 | 40 | 0 | 0 | 40 | 0 | 0.0% |
| TOTAL | 807 | 243 | 557 | 162 | 81 | 3 | 66.7% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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