Daily Overview

Wednesday, June 03, 2026
to
New Patients
35
across all locations
Patients Seen
97
patients seen
Gross Production
$26,208
before adjustments
Net Production
$25,690
after adj & writeoffs
Collections
$13,688
52.2% of production
Show Rate
66%
97/148 showed
Answer Rate
71%
581 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 9 (5 new) $2,867 $2,905 $2,867 $1,914 67% $1,914 $82,178 75% 51% 3
Carnival Dental 0 (0 new) $0 — $0 $769 0% $769 $84,519 0% 0% 12
Carousel Dental 22 (2 new) $4,582 $4,591 $4,514 $823 18% $823 $72,302 76% 50% 7
Globo Dental 19 (11 new) $4,925 $4,924 $4,924 $591 12% $462 — 69% 26% 9
Laguna Dental 0 (0 new) $0 — $0 $2,381 0% $2,381 — 0% 0% 0
Marina Dental 28 (4 new) $5,231 $4,849 $4,841 $3,442 66% $3,442 $77,875 78% 58% 8
NLD Dental 19 (13 new) $8,603 $8,616 $8,544 $3,767 44% $3,685 $89,825 60% 51% 12
TOTAL 97 $26,208 $25,885 $25,690 $13,688 $13,477 $406,699 66% 51

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 9 100% 0 5 0 0% 1 11% 8 89%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 4 18% 18 82% 1 1 0 0% 1 5% 21 95%
Globo Dental 3 16% 16 84% 4 7 11 58% 0 0% 8 42%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 1 4% 27 96% 0 4 2 7% 0 0% 26 93%
NLD Dental 1 5% 18 95% 2 11 0 0% 2 11% 17 89%
TOTAL 9 9% 88 91% 7 28 13 13% 4 4% 80 82%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $178 6% $2,689 94% $2,867
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 0% $126 3% $4,388 97% $4,514
Globo Dental $2,852 58% $0 0% $2,073 42% $4,924
Laguna Dental $0 $0 $0 $0
Marina Dental $80 2% $0 0% $4,760 98% $4,841
NLD Dental $0 0% $1,697 20% $6,846 80% $8,544
TOTAL $2,932 11% $2,001 8% $20,757 81% $25,690

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 170 30 140 27 3 0 90.0%
Carnival Dental 43 37 0 0 37 13 0.0%
Carousel Dental 79 25 53 23 2 0 92.0%
Globo Dental 52 31 17 25 6 0 80.6%
Laguna Dental 93 35 57 27 8 0 77.1%
Marina Dental 75 39 36 34 5 0 87.2%
NLD Dental 69 22 47 20 2 0 90.9%
TOTAL 581 219 350 156 63 13 71.2%

Orthodontics (Cloud9) as of Oct 17

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 17 Current $19,447 $19,447 -0%
Carnival Dental Oct 17 Current $17,253 $17,191 +0%
Carousel Dental Oct 17 Current $33,141 $32,605 +2%
Globo Dental Oct 17 Current $32,834 $31,397 +5%
Laguna Dental Oct 17 Current $18,149 $17,550 +3%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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