Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -62% (Jul 02-Jul 09)
- Carnival Dental: OpenDental vs Kasper production off -60% (Jul 02-Jul 09)
- Laguna Dental: OpenDental vs Kasper production off +25% (Jul 02-Jul 09)
- Marina Dental: OpenDental vs Kasper production off +35% (Jul 02-Jul 09)
New Patients
35
across all locations
Patients Seen
126
patients seen
Gross Production
$26,208
before adjustments
Net Production
$25,690
after adj & writeoffs
Collections
$13,559
51.7% of production
Show Rate
64%
96/149 showed
Answer Rate
71%
581 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 9 (5 new) | $2,867 | $2,905 | $2,867 | $1,914 67% | $1,914 | $82,178 | 75% | 50% | 3 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $769 0% | $769 | $84,519 | 0% | 0% | 12 |
| Carousel Dental | 29 (2 new) | $4,582 | $4,591 | $4,514 | $823 18% | $823 | $72,302 | 76% | 50% | 7 |
| Globo Dental | 21 (11 new) | $4,925 | $4,924 | $4,924 | $462 9% | $462 | — | 66% | 26% | 10 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $2,381 0% | $2,381 | — | 0% | 0% | 0 |
| Marina Dental | 47 (4 new) | $5,231 | $4,849 | $4,841 | $3,442 66% | $3,442 | $77,875 | 76% | 56% | 9 |
| NLD Dental | 20 (13 new) | $8,603 | $8,616 | $8,544 | $3,767 44% | $3,685 | $89,825 | 60% | 51% | 12 |
| TOTAL | 126 | $26,208 | $25,885 | $25,690 | $13,559 | $13,477 | $406,699 | 64% | 53 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 170 | 30 | 140 | 27 | 3 | 0 | 90.0% |
| Carnival Dental | 43 | 37 | 0 | 0 | 37 | 13 | 0.0% |
| Carousel Dental | 79 | 25 | 53 | 23 | 2 | 0 | 92.0% |
| Globo Dental | 52 | 31 | 17 | 25 | 6 | 0 | 80.6% |
| Laguna Dental | 93 | 35 | 57 | 27 | 8 | 0 | 77.1% |
| Marina Dental | 75 | 39 | 36 | 34 | 5 | 0 | 87.2% |
| NLD Dental | 69 | 22 | 47 | 20 | 2 | 0 | 90.9% |
| TOTAL | 581 | 219 | 350 | 156 | 63 | 13 | 71.2% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,717 | -100% |
| Carousel Dental | Jul 11 | Current | $21,556 | $19,323 | +12% |
| Globo Dental | Jul 11 | Current | $22,580 | $21,440 | +5% |
| Laguna Dental | Jul 11 | Current | $23,731 | $19,006 | +25% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,828 | +34% |
| NLD Dental | Jul 11 | Current | $22,131 | $22,131 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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