Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
3
across all locations
Patients Seen
32
patients seen
Gross Production
$801
before adjustments
Net Production
$353
after adj & writeoffs
Collections
$29,835
3724.1% of production
Show Rate
46%
5/11 showed
Answer Rate
57%
546 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $1,761 0% | $1,761 | $82,178 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $7,483 0% | $7,343 | $84,519 | 0% | 0% | 0 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $1,319 0% | $1,319 | $72,302 | 0% | 0% | 0 |
| Globo Dental | 9 (0 new) | $0 | — | $0 | $544 0% | $544 | — | 0% | 0% | 0 |
| Laguna Dental | 18 (0 new) | $0 | — | $0 | $1,240 0% | $1,240 | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $5,028 0% | $5,028 | $77,875 | 0% | 0% | 0 |
| NLD Dental | 5 (3 new) | $801 | $353 | $353 | $12,460 1555% | $12,460 | $89,825 | 46% | 12% | 6 |
| TOTAL | 32 | $801 | $353 | $353 | $29,835 | $29,695 | $406,699 | 46% | 6 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 27 | 12 | 12 | 0 | 12 | 0 | 0.0% |
| Carnival Dental | 63 | 44 | 14 | 0 | 44 | 0 | 0.0% |
| Carousel Dental | 36 | 26 | 10 | 23 | 3 | 0 | 88.5% |
| Globo Dental | 112 | 61 | 51 | 58 | 3 | 0 | 95.1% |
| Laguna Dental | 78 | 54 | 21 | 0 | 54 | 0 | 0.0% |
| Marina Dental | 83 | 83 | 0 | 78 | 5 | 0 | 94.0% |
| NLD Dental | 147 | 29 | 118 | 18 | 11 | 0 | 62.1% |
| TOTAL | 546 | 309 | 226 | 177 | 132 | 0 | 57.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $22,580 | $17,345 | +30% |
| Laguna Dental | Jul 11 | Current | $23,731 | $15,862 | +50% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,414 | +36% |
| NLD Dental | Jul 11 | Current | $22,131 | $17,640 | +26% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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