Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
40
across all locations
Patients Seen
165
patients seen
Gross Production
$46,752
before adjustments
Net Production
$43,901
after adj & writeoffs
Collections
$5,643
12.1% of production
Show Rate
65%
104/159 showed
Answer Rate
82%
1081 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 5 (1 new) | $998 | $998 | $998 | $0 0% | — | $82,178 | 21% | 52% | 19 |
| Carnival Dental | 27 (11 new) | $10,721 | $10,393 | $10,359 | $65 1% | $65 | $84,519 | 74% | 53% | 9 |
| Carousel Dental | 30 (6 new) | $7,658 | $7,649 | $7,658 | $0 0% | — | $72,302 | 0% | 89% | 0 |
| Globo Dental | 50 (11 new) | $12,405 | $10,813 | $10,813 | $4,980 40% | $4,980 | — | 71% | 41% | 14 |
| Laguna Dental | 21 (4 new) | $6,982 | $6,383 | $6,383 | $346 5% | $346 | — | 100% | 66% | 0 |
| Marina Dental | 9 (0 new) | $0 | — | $0 | $185 0% | $185 | $77,875 | 0% | 0% | 1 |
| NLD Dental | 23 (7 new) | $7,989 | $7,989 | $7,691 | $68 1% | $68 | $89,825 | 66% | 81% | 12 |
| TOTAL | 165 | $46,752 | $44,224 | $43,901 | $5,643 | $5,643 | $406,699 | 65% | 55 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 179 | 39 | 140 | 29 | 10 | 0 | 74.4% |
| Carnival Dental | 186 | 46 | 140 | 34 | 12 | 0 | 73.9% |
| Carousel Dental | 83 | 19 | 64 | 15 | 4 | 0 | 78.9% |
| Globo Dental | 109 | 48 | 61 | 42 | 6 | 0 | 87.5% |
| Laguna Dental | 183 | 46 | 137 | 35 | 11 | 0 | 76.1% |
| Marina Dental | 198 | 67 | 131 | 63 | 4 | 0 | 94.0% |
| NLD Dental | 143 | 25 | 118 | 20 | 5 | 0 | 80.0% |
| TOTAL | 1081 | 290 | 791 | 238 | 52 | 0 | 82.1% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $22,580 | $17,345 | +30% |
| Laguna Dental | Jul 11 | Current | $23,731 | $15,862 | +50% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,414 | +36% |
| NLD Dental | Jul 11 | Current | $22,131 | $17,640 | +26% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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