Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
18
across all locations
Patients Seen
154
patients seen
Gross Production
$27,398
before adjustments
Net Production
$23,737
after adj & writeoffs
Collections
$29,187
106.5% of production
Show Rate
63%
79/126 showed
Answer Rate
87%
925 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 15 (2 new) | $4,921 | $4,921 | $4,576 | $3,999 81% | $3,999 | $82,178 | 65% | 66% | 8 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $2,200 0% | $2,200 | $84,519 | 0% | 0% | 15 |
| Carousel Dental | 35 (2 new) | $4,027 | $3,451 | $3,520 | $382 10% | $382 | $72,302 | 0% | 58% | 0 |
| Globo Dental | 2 (0 new) | $1 | — | $1 | $3,916 266369% | $2,992 | — | 0% | 100% | 0 |
| Laguna Dental | 39 (7 new) | $8,017 | $6,152 | $6,013 | $7,908 99% | $7,772 | — | 100% | 50% | 0 |
| Marina Dental | 44 (5 new) | $5,459 | $4,711 | $4,654 | $8,002 147% | $8,002 | $77,875 | 61% | 43% | 13 |
| NLD Dental | 19 (2 new) | $4,973 | $4,973 | $4,973 | $2,780 56% | $2,780 | $89,825 | 68% | 54% | 11 |
| TOTAL | 154 | $27,398 | $24,207 | $23,737 | $29,187 | $28,127 | $406,699 | 63% | 47 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 124 | 29 | 95 | 25 | 4 | 0 | 86.2% |
| Carnival Dental | 106 | 31 | 75 | 28 | 3 | 0 | 90.3% |
| Carousel Dental | 130 | 27 | 103 | 25 | 2 | 0 | 92.6% |
| Globo Dental | 80 | 47 | 33 | 42 | 5 | 0 | 89.4% |
| Laguna Dental | 161 | 29 | 132 | 23 | 6 | 3 | 79.3% |
| Marina Dental | 191 | 47 | 144 | 39 | 8 | 0 | 83.0% |
| NLD Dental | 133 | 27 | 106 | 25 | 2 | 0 | 92.6% |
| TOTAL | 925 | 237 | 688 | 207 | 30 | 3 | 87.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $22,580 | $17,345 | +30% |
| Laguna Dental | Jul 11 | Current | $23,431 | $15,862 | +48% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,414 | +36% |
| NLD Dental | Jul 11 | Current | $22,131 | $17,640 | +26% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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