Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
33
across all locations
Patients Seen
134
patients seen
Gross Production
$34,112
before adjustments
Net Production
$29,732
after adj & writeoffs
Collections
$5,277
15.5% of production
Show Rate
73%
87/119 showed
Answer Rate
76%
957 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 7 (2 new) | $4,340 | $4,340 | $4,340 | $273 6% | $273 | $82,178 | 47% | 75% | 8 |
| Carnival Dental | 22 (11 new) | $7,326 | $7,180 | $7,091 | $196 3% | $196 | $84,519 | 73% | 48% | 8 |
| Carousel Dental | 1 (0 new) | $0 | — | $0 | $181 0% | $181 | $72,302 | 0% | 0% | 0 |
| Globo Dental | 30 (8 new) | $8,858 | $8,743 | $8,594 | $1,669 19% | $1,442 | — | 80% | 62% | 6 |
| Laguna Dental | 23 (8 new) | $7,941 | $5,056 | $5,056 | $1,314 17% | $1,314 | — | 100% | 29% | 0 |
| Marina Dental | 51 (4 new) | $5,646 | $4,698 | $4,651 | $1,163 21% | $1,163 | $77,875 | 58% | 27% | 10 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $480 0% | $480 | $89,825 | 0% | 0% | 0 |
| TOTAL | 134 | $34,112 | $30,018 | $29,732 | $5,277 | $5,050 | $406,699 | 73% | 32 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 253 | 26 | 227 | 18 | 8 | 0 | 69.2% |
| Carnival Dental | 78 | 35 | 43 | 19 | 16 | 0 | 54.3% |
| Carousel Dental | 121 | 45 | 76 | 38 | 7 | 0 | 84.4% |
| Globo Dental | 148 | 40 | 108 | 31 | 9 | 0 | 77.5% |
| Laguna Dental | 161 | 27 | 134 | 25 | 2 | 0 | 92.6% |
| Marina Dental | 166 | 34 | 132 | 27 | 7 | 0 | 79.4% |
| NLD Dental | 30 | 11 | 19 | 7 | 4 | 1 | 63.6% |
| TOTAL | 957 | 218 | 739 | 165 | 53 | 1 | 75.7% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $20,217 | $17,345 | +17% |
| Laguna Dental | Jul 11 | Current | $23,431 | $15,862 | +48% |
| Marina Dental | Jul 11 | Current | $34,647 | $25,414 | +36% |
| NLD Dental | Jul 11 | Current | $22,131 | $17,640 | +26% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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