Daily Overview

Thursday, June 11, 2026
to
New Patients
33
across all locations
Patients Seen
88
patients seen
Gross Production
$34,112
before adjustments
Net Production
$29,732
after adj & writeoffs
Collections
$5,277
15.5% of production
Show Rate
74%
89/120 showed
Answer Rate
76%
957 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 7 (2 new) $4,340 $4,340 $4,340 $273 6% $273 $82,178 47% 75% 8
Carnival Dental 22 (11 new) $7,326 $7,180 $7,091 $196 3% $196 $84,519 73% 48% 8
Carousel Dental 0 (0 new) $0 — $0 $181 0% $181 $72,302 0% 0% 0
Globo Dental 23 (8 new) $8,858 $8,743 $8,594 $1,669 19% $1,442 — 83% 62% 5
Laguna Dental 23 (8 new) $7,941 $5,056 $5,056 $1,314 17% $1,314 — 100% 29% 0
Marina Dental 13 (4 new) $5,646 $4,698 $4,651 $1,163 21% $1,163 $77,875 58% 27% 10
NLD Dental 0 (0 new) $0 — $0 $480 0% $480 $89,825 0% 0% 0
TOTAL 88 $34,112 $30,018 $29,732 $5,277 $5,050 $406,699 74% 31

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 7 100% 0 2 1 14% 0 0% 6 86%
Carnival Dental 2 9% 20 91% 2 9 1 5% 2 9% 19 86%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 6 26% 17 74% 2 6 13 57% 3 13% 7 30%
Laguna Dental 3 13% 20 87% 1 7 10 43% 1 4% 12 52%
Marina Dental 2 15% 11 85% 3 1 5 38% 0 0% 8 62%
NLD Dental 0 0 0 0 0 0 0
TOTAL 13 15% 75 85% 8 25 30 34% 6 7% 52 59%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 2% $0 0% $4,250 98% $4,340
Carnival Dental $0 0% $920 13% $6,171 87% $7,091
Carousel Dental $0 $0 $0 $0
Globo Dental $6,450 75% $877 10% $1,267 15% $8,594
Laguna Dental $1,938 38% $543 11% $2,575 51% $5,056
Marina Dental $1,058 23% $0 0% $3,593 77% $4,651
NLD Dental $0 $0 $0 $0
TOTAL $9,537 32% $2,340 8% $17,856 60% $29,732

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 253 26 227 18 8 0 69.2%
Carnival Dental 78 35 43 19 16 0 54.3%
Carousel Dental 121 45 76 38 7 0 84.4%
Globo Dental 148 40 108 31 9 0 77.5%
Laguna Dental 161 27 134 25 2 0 92.6%
Marina Dental 166 34 132 27 7 0 79.4%
NLD Dental 30 11 19 7 4 1 63.6%
TOTAL 957 218 739 165 53 1 75.7%

Orthodontics (Cloud9) as of Oct 17

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Thu, Oct 22 0 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 10 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 AM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $20,376 $22,304 -9%
Carnival Dental Oct 17 Current $17,339 $14,610 +19%
Carousel Dental Oct 17 Current $36,329 $34,820 +4%
Globo Dental Oct 17 Current $29,354 $27,121 +8%
Laguna Dental Oct 17 Current $24,994 $24,051 +4%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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