Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
25
across all locations
Patients Seen
129
patients seen
Gross Production
$38,057
before adjustments
Net Production
$36,031
after adj & writeoffs
Collections
$32,360
85.0% of production
Show Rate
66%
87/132 showed
Answer Rate
83%
981 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 14 (4 new) | $3,773 | $3,773 | $3,773 | $3,060 81% | $39 | $82,178 | 57% | 56% | 9 |
| Carnival Dental | 24 (14 new) | $13,037 | $13,054 | $12,828 | $6,503 50% | $6,357 | $84,519 | 100% | 94% | 0 |
| Carousel Dental | 32 (2 new) | $5,738 | $4,912 | $4,932 | $6,898 120% | $6,886 | $72,302 | 53% | 41% | 15 |
| Globo Dental | 9 (5 new) | $1,630 | $1,332 | $1,332 | $4,923 302% | $4,527 | — | 47% | 48% | 9 |
| Laguna Dental | 16 (0 new) | $2,480 | $2,529 | $2,444 | $3,541 143% | $3,311 | — | 100% | 95% | 0 |
| Marina Dental | 34 (0 new) | $11,399 | $11,036 | $10,722 | $3,889 34% | $3,889 | $77,875 | 59% | 58% | 12 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $3,547 0% | $3,547 | $89,825 | 0% | 0% | 0 |
| TOTAL | 129 | $38,057 | $36,636 | $36,031 | $32,360 | $28,556 | $406,699 | 66% | 45 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 171 | 26 | 145 | 23 | 3 | 0 | 88.5% |
| Carnival Dental | 27 | 10 | 17 | 8 | 2 | 0 | 80.0% |
| Carousel Dental | 80 | 20 | 60 | 18 | 2 | 0 | 90.0% |
| Globo Dental | 279 | 60 | 219 | 44 | 16 | 2 | 73.3% |
| Laguna Dental | 173 | 34 | 139 | 29 | 5 | 0 | 85.3% |
| Marina Dental | 164 | 34 | 130 | 29 | 5 | 0 | 85.3% |
| NLD Dental | 87 | 21 | 66 | 19 | 2 | 0 | 90.5% |
| TOTAL | 981 | 205 | 776 | 170 | 35 | 2 | 82.9% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $18,305 | $17,345 | +6% |
| Laguna Dental | Jul 11 | Current | $21,705 | $15,862 | +37% |
| Marina Dental | Jul 11 | Current | $34,232 | $25,414 | +35% |
| NLD Dental | Jul 11 | Current | $19,221 | $17,640 | +9% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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