Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
38
across all locations
Patients Seen
157
patients seen
Gross Production
$29,450
before adjustments
Net Production
$26,501
after adj & writeoffs
Collections
$3,216
10.9% of production
Show Rate
62%
101/163 showed
Answer Rate
86%
286 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 7 (4 new) | $2,285 | $1,576 | $1,549 | $199 9% | $199 | $82,178 | 70% | 12% | 3 |
| Carnival Dental | 20 (6 new) | $6,633 | $6,195 | $6,165 | $1,281 19% | $1,281 | $84,519 | 64% | 28% | 11 |
| Carousel Dental | 15 (1 new) | $1,901 | $866 | $866 | $279 15% | $279 | $72,302 | 58% | 43% | 5 |
| Globo Dental | 48 (6 new) | $3,440 | $3,440 | $3,440 | $151 4% | $151 | — | 54% | 76% | 15 |
| Laguna Dental | 26 (6 new) | $6,522 | $5,891 | $5,888 | $240 4% | $240 | — | 96% | 66% | 1 |
| Marina Dental | 30 (5 new) | $4,966 | $4,966 | $4,944 | $0 0% | — | $77,875 | 56% | 69% | 12 |
| NLD Dental | 11 (10 new) | $3,704 | $3,658 | $3,650 | $1,066 29% | $1,066 | $89,825 | 42% | 17% | 15 |
| TOTAL | 157 | $29,450 | $26,591 | $26,501 | $3,216 | $3,216 | $406,699 | 62% | 62 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 104 | 26 | 78 | 23 | 3 | 0 | 88.5% |
| Carnival Dental | 14 | 8 | 6 | 8 | 0 | 0 | 100.0% |
| Carousel Dental | 24 | 8 | 16 | 7 | 1 | 0 | 87.5% |
| Globo Dental | 33 | 29 | 4 | 21 | 8 | 1 | 72.4% |
| Laguna Dental | 22 | 12 | 10 | 11 | 1 | 0 | 91.7% |
| Marina Dental | 17 | 8 | 9 | 7 | 1 | 0 | 87.5% |
| NLD Dental | 72 | 12 | 60 | 12 | 0 | 0 | 100.0% |
| TOTAL | 286 | 103 | 183 | 89 | 14 | 1 | 86.4% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $21,726 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $17,362 | -100% |
| Carousel Dental | Jul 11 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 11 | Current | $18,305 | $17,345 | +6% |
| Laguna Dental | Jul 11 | Current | $19,898 | $15,862 | +25% |
| Marina Dental | Jul 11 | Current | $33,598 | $25,414 | +32% |
| NLD Dental | Jul 11 | Current | $17,640 | $17,640 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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