Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
8
across all locations
Patients Seen
22
patients seen
Gross Production
$11,634
before adjustments
Net Production
$10,808
after adj & writeoffs
Collections
$25,859
222.3% of production
Show Rate
46%
23/50 showed
Answer Rate
84%
801 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 7 (0 new) | $5,974 | $5,957 | $5,932 | $2,622 44% | $2,622 | $82,178 | 70% | 95% | 3 |
| Carnival Dental | 7 (2 new) | $3,352 | $3,206 | $3,206 | $4,040 120% | $4,040 | $84,519 | 64% | 90% | 4 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $3,868 0% | $3,558 | $72,302 | 0% | 0% | 1 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $6,396 0% | $6,100 | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $1,095 0% | $406 | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $1,084 0% | $492 | $77,875 | 0% | 0% | 0 |
| NLD Dental | 8 (6 new) | $2,308 | $1,670 | $1,670 | $6,754 293% | $6,754 | $89,825 | 32% | 5% | 19 |
| TOTAL | 22 | $11,634 | $10,832 | $10,808 | $25,859 | $23,973 | $406,699 | 46% | 27 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 157 | 93 | 64 | 80 | 13 | 0 | 86.0% |
| Carnival Dental | 179 | 82 | 97 | 64 | 18 | 0 | 78.0% |
| Carousel Dental | 50 | 32 | 18 | 30 | 2 | 0 | 93.8% |
| Globo Dental | 54 | 36 | 18 | 32 | 4 | 1 | 88.9% |
| Laguna Dental | 67 | 43 | 24 | 39 | 4 | 1 | 90.7% |
| Marina Dental | 78 | 63 | 15 | 52 | 11 | 0 | 82.5% |
| NLD Dental | 216 | 43 | 173 | 33 | 10 | 1 | 76.7% |
| TOTAL | 801 | 392 | 409 | 330 | 62 | 3 | 84.2% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 11 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 11 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 11 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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