Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
26
across all locations
Patients Seen
167
patients seen
Gross Production
$25,657
before adjustments
Net Production
$23,730
after adj & writeoffs
Collections
$53,092
206.9% of production
Show Rate
68%
85/126 showed
Answer Rate
84%
1209 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $7,878 0% | $7,878 | $82,178 | 0% | 0% | 0 |
| Carnival Dental | 14 (7 new) | $4,775 | $4,805 | $4,775 | $5,763 121% | $5,763 | $84,519 | 58% | 56% | 10 |
| Carousel Dental | 82 (1 new) | $6,249 | $6,059 | $6,059 | $5,873 94% | $5,873 | $72,302 | 64% | 54% | 11 |
| Globo Dental | 25 (4 new) | $4,453 | $4,453 | $4,231 | $2,446 55% | $2,446 | — | 61% | 84% | 9 |
| Laguna Dental | 17 (5 new) | $4,567 | $3,736 | $3,836 | $8,676 190% | $198 | — | 100% | 6% | 0 |
| Marina Dental | 27 (7 new) | $5,218 | $4,456 | $4,446 | $8,454 162% | $125 | $77,875 | 75% | 26% | 6 |
| NLD Dental | 2 (2 new) | $394 | $394 | $383 | $14,002 3553% | $14,002 | $89,825 | 44% | 100% | 5 |
| TOTAL | 167 | $25,657 | $23,903 | $23,730 | $53,092 | $36,285 | $406,699 | 68% | 41 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 117 | 47 | 70 | 36 | 11 | 0 | 76.6% |
| Carnival Dental | 127 | 42 | 85 | 37 | 5 | 0 | 88.1% |
| Carousel Dental | 202 | 34 | 168 | 24 | 10 | 0 | 70.6% |
| Globo Dental | 193 | 74 | 119 | 62 | 12 | 2 | 83.8% |
| Laguna Dental | 327 | 123 | 204 | 111 | 12 | 2 | 90.2% |
| Marina Dental | 111 | 70 | 41 | 54 | 16 | 0 | 77.1% |
| NLD Dental | 132 | 24 | 108 | 22 | 2 | 1 | 91.7% |
| TOTAL | 1209 | 414 | 795 | 346 | 68 | 5 | 83.6% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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