Daily Overview

Wednesday, June 17, 2026
to
New Patients
23
across all locations
Patients Seen
73
patients seen
Gross Production
$30,330
before adjustments
Net Production
$27,015
after adj & writeoffs
Collections
$13,027
43.0% of production
Show Rate
56%
70/124 showed
Answer Rate
68%
927 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (2 new) $4,002 $4,002 $4,002 $2,895 72% $2,895 $82,178 33% 82% 24
Carnival Dental 0 (0 new) $0 — $0 $779 0% $684 $84,519 0% 0% 0
Carousel Dental 14 (5 new) $8,639 $7,318 $7,264 $450 5% $450 $72,302 65% 45% 7
Globo Dental 0 (0 new) $0 — $0 $494 0% $341 — 0% 0% 0
Laguna Dental 21 (2 new) $7,550 $6,851 $6,513 $3,444 46% $210 — 100% 31% 0
Marina Dental 10 (2 new) $2,867 $2,124 $2,074 $3,990 139% $3,990 $77,875 83% 53% 2
NLD Dental 16 (12 new) $7,271 $7,271 $7,161 $976 13% $976 $89,825 36% 71% 21
TOTAL 73 $30,330 $27,566 $27,015 $13,027 $9,547 $406,699 56% 54

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 12 100% 0 2 0 0% 0 0% 12 100%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 3 21% 11 79% 1 4 4 29% 1 7% 9 64%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 4 19% 17 81% 2 0 3 14% 0 0% 18 86%
Marina Dental 3 30% 7 70% 1 1 2 20% 0 0% 8 80%
NLD Dental 1 6% 15 94% 1 11 0 0% 0 0% 16 100%
TOTAL 11 15% 62 85% 5 18 9 12% 1 1% 63 86%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $4,002 100% $4,002
Carnival Dental $0 $0 $0 $0
Carousel Dental $153 2% $1,931 27% $5,180 71% $7,264
Globo Dental $0 $0 $0 $0
Laguna Dental $229 4% $0 0% $6,284 96% $6,513
Marina Dental $153 7% $0 0% $1,922 93% $2,074
NLD Dental $0 0% $0 0% $7,161 100% $7,161
TOTAL $534 2% $1,931 7% $24,550 91% $27,015

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 141 35 106 33 2 0 94.3%
Carnival Dental 55 55 0 0 55 0 0.0%
Carousel Dental 156 31 125 24 7 0 77.4%
Globo Dental 73 44 29 39 5 1 88.6%
Laguna Dental 144 37 107 35 2 0 94.6%
Marina Dental 186 55 131 41 14 0 74.5%
NLD Dental 172 23 149 17 6 2 73.9%
TOTAL 927 280 647 189 91 3 67.5%

Orthodontics (Cloud9) as of Oct 17

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Tue, Oct 27 9 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 AM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $20,376 $19,537 +4%
Carnival Dental Oct 16 Current $13,751 $13,690 +0%
Carousel Dental Oct 16 Current $35,189 $34,653 +2%
Globo Dental Oct 16 Current $26,735 $25,298 +6%
Laguna Dental Oct 16 Current $22,725 $22,202 +2%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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