Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
23
across all locations
Patients Seen
196
patients seen
Gross Production
$30,330
before adjustments
Net Production
$27,015
after adj & writeoffs
Collections
$13,027
43.0% of production
Show Rate
56%
70/124 showed
Answer Rate
68%
927 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 12 (2 new) | $4,002 | $4,002 | $4,002 | $2,895 72% | $2,895 | $82,178 | 33% | 82% | 24 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $779 0% | $684 | $84,519 | 0% | 0% | 0 |
| Carousel Dental | 113 (5 new) | $8,639 | $7,318 | $7,264 | $450 5% | $450 | $72,302 | 65% | 45% | 7 |
| Globo Dental | 5 (0 new) | $0 | — | $0 | $494 0% | $341 | — | 0% | 0% | 0 |
| Laguna Dental | 26 (2 new) | $7,550 | $6,851 | $6,513 | $3,444 46% | $210 | — | 100% | 31% | 0 |
| Marina Dental | 24 (2 new) | $2,867 | $2,124 | $2,074 | $3,990 139% | $3,990 | $77,875 | 83% | 53% | 2 |
| NLD Dental | 16 (12 new) | $7,271 | $7,271 | $7,161 | $976 13% | $976 | $89,825 | 36% | 71% | 21 |
| TOTAL | 196 | $30,330 | $27,566 | $27,015 | $13,027 | $9,547 | $406,699 | 56% | 54 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 141 | 35 | 106 | 33 | 2 | 0 | 94.3% |
| Carnival Dental | 55 | 55 | 0 | 0 | 55 | 0 | 0.0% |
| Carousel Dental | 156 | 31 | 125 | 24 | 7 | 0 | 77.4% |
| Globo Dental | 73 | 44 | 29 | 39 | 5 | 1 | 88.6% |
| Laguna Dental | 144 | 37 | 107 | 35 | 2 | 0 | 94.6% |
| Marina Dental | 186 | 55 | 131 | 41 | 14 | 0 | 74.5% |
| NLD Dental | 172 | 23 | 149 | 17 | 6 | 2 | 73.9% |
| TOTAL | 927 | 280 | 647 | 189 | 91 | 3 | 67.5% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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