Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
17
across all locations
Patients Seen
96
patients seen
Gross Production
$18,179
before adjustments
Net Production
$15,492
after adj & writeoffs
Collections
$7,074
38.9% of production
Show Rate
51%
64/125 showed
Answer Rate
83%
1217 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 12 (5 new) | $2,294 | $1,981 | $1,926 | $1,083 47% | $558 | $82,178 | 32% | 37% | 21 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $612 0% | $612 | $84,519 | 0% | 0% | 22 |
| Carousel Dental | 7 (2 new) | $845 | $845 | $845 | $525 62% | $339 | $72,302 | 83% | 54% | 1 |
| Globo Dental | 18 (4 new) | $3,503 | $3,298 | $3,298 | $1,646 47% | $1,506 | — | 50% | 25% | 11 |
| Laguna Dental | 31 (3 new) | $6,295 | $4,875 | $4,858 | $2,893 46% | $2,131 | — | 100% | 28% | 0 |
| Marina Dental | 28 (3 new) | $5,242 | $4,576 | $4,565 | $150 3% | $150 | $77,875 | 79% | 21% | 6 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $164 0% | — | $89,825 | 0% | 0% | 0 |
| TOTAL | 96 | $18,179 | $15,575 | $15,492 | $7,074 | $5,296 | $406,699 | 51% | 61 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 129 | 14 | 115 | 14 | 0 | 0 | 100.0% |
| Carnival Dental | 204 | 46 | 158 | 38 | 8 | 0 | 82.6% |
| Carousel Dental | 178 | 22 | 156 | 17 | 5 | 0 | 77.3% |
| Globo Dental | 248 | 47 | 201 | 43 | 4 | 1 | 91.5% |
| Laguna Dental | 191 | 75 | 116 | 63 | 12 | 2 | 84.0% |
| Marina Dental | 140 | 33 | 107 | 30 | 3 | 0 | 90.9% |
| NLD Dental | 127 | 76 | 51 | 56 | 20 | 2 | 73.7% |
| TOTAL | 1217 | 313 | 904 | 261 | 52 | 5 | 83.4% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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