Daily Overview

Thursday, June 18, 2026
to
New Patients
17
across all locations
Patients Seen
66
patients seen
Gross Production
$18,135
before adjustments
Net Production
$15,448
after adj & writeoffs
Collections
$7,074
39.0% of production
Show Rate
53%
67/127 showed
Answer Rate
83%
1217 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (5 new) $2,250 $1,981 $1,882 $1,083 48% $558 $82,178 36% 50% 21
Carnival Dental 0 (0 new) $0 — $0 $612 0% $612 $84,519 0% 0% 22
Carousel Dental 5 (2 new) $845 $845 $845 $525 62% $339 $72,302 83% 54% 1
Globo Dental 10 (4 new) $3,503 $3,298 $3,298 $1,646 47% $1,506 — 50% 25% 11
Laguna Dental 17 (3 new) $6,295 $4,875 $4,858 $2,893 46% $2,131 — 100% 28% 0
Marina Dental 22 (3 new) $5,242 $4,576 $4,565 $150 3% $150 $77,875 82% 23% 5
NLD Dental 0 (0 new) $0 — $0 $164 0% — $89,825 0% 0% 0
TOTAL 66 $18,135 $15,575 $15,448 $7,074 $5,296 $406,699 53% 60

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 17% 10 83% 1 4 1 8% 3 25% 8 67%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 1 20% 4 80% 1 1 0 0% 1 20% 4 80%
Globo Dental 5 50% 5 50% 3 1 6 60% 0 0% 4 40%
Laguna Dental 4 24% 13 76% 1 2 4 24% 3 18% 10 59%
Marina Dental 1 5% 21 95% 1 2 3 14% 0 0% 19 86%
NLD Dental 0 0 0 0 0 0 0
TOTAL 13 20% 53 80% 7 10 14 21% 7 11% 45 68%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $65 3% $816 43% $1,001 53% $1,882
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 0% $118 14% $727 86% $845
Globo Dental $2,109 64% $0 0% $1,189 36% $3,298
Laguna Dental $1,955 40% $747 15% $2,157 44% $4,858
Marina Dental $150 3% $0 0% $4,415 97% $4,565
NLD Dental $0 $0 $0 $0
TOTAL $4,279 28% $1,681 11% $9,488 61% $15,448

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 129 14 115 14 0 0 100.0%
Carnival Dental 204 46 158 38 8 0 82.6%
Carousel Dental 178 22 156 17 5 0 77.3%
Globo Dental 248 47 201 43 4 1 91.5%
Laguna Dental 191 75 116 63 12 2 84.0%
Marina Dental 140 33 107 30 3 0 90.9%
NLD Dental 127 76 51 56 20 2 73.7%
TOTAL 1217 313 904 261 52 5 83.4%

Orthodontics (Cloud9) as of Oct 17

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Tue, Oct 27 9 9
Carnival Dental Wed, Oct 28 16 12
Carousel Dental Mon, Oct 19 21 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Mon, Oct 26 12 7
Marina Dental Tue, Oct 20 16 17
NLD Dental Thu, Oct 22 20 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 17, 07:30 AM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $20,376 $19,537 +4%
Carnival Dental Oct 16 Current $13,751 $13,690 +0%
Carousel Dental Oct 16 Current $35,189 $34,653 +2%
Globo Dental Oct 16 Current $26,735 $25,298 +6%
Laguna Dental Oct 16 Current $22,725 $22,202 +2%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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