Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
14
across all locations
Patients Seen
160
patients seen
Gross Production
$16,275
before adjustments
Net Production
$14,218
after adj & writeoffs
Collections
$10,970
67.4% of production
Show Rate
43%
53/124 showed
Answer Rate
61%
904 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 6 (0 new) | $4,053 | $4,053 | $4,053 | $118 3% | $118 | $82,178 | 27% | 100% | 16 |
| Carnival Dental | 5 (1 new) | $774 | $628 | $628 | $4,835 625% | $4,835 | $84,519 | 28% | 40% | 13 |
| Carousel Dental | 91 (1 new) | $1,043 | $978 | $978 | $2,104 202% | $2,104 | $72,302 | 12% | 56% | 29 |
| Globo Dental | 26 (11 new) | $4,860 | $4,249 | $4,071 | $1,780 37% | $1,780 | — | 83% | 16% | 4 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Marina Dental | 32 (1 new) | $5,545 | $4,516 | $4,489 | $2,103 38% | $2,103 | $77,875 | 68% | 50% | 9 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $30 0% | $30 | $89,825 | 0% | 0% | 0 |
| TOTAL | 160 | $16,275 | $14,423 | $14,218 | $10,970 | $10,970 | $406,699 | 43% | 71 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 145 | 18 | 127 | 14 | 4 | 1 | 77.8% |
| Carnival Dental | 178 | 28 | 150 | 23 | 5 | 0 | 82.1% |
| Carousel Dental | 212 | 33 | 179 | 23 | 10 | 0 | 69.7% |
| Globo Dental | 148 | 40 | 108 | 33 | 7 | 1 | 82.5% |
| Laguna Dental | 74 | 74 | 0 | 15 | 59 | 14 | 20.3% |
| Marina Dental | 121 | 44 | 77 | 34 | 10 | 0 | 77.3% |
| NLD Dental | 26 | 9 | 17 | 8 | 1 | 0 | 88.9% |
| TOTAL | 904 | 246 | 658 | 150 | 96 | 16 | 61.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 11, 07:30 AM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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