Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
23
across all locations
Patients Seen
90
patients seen
Gross Production
$23,282
before adjustments
Net Production
$20,467
after adj & writeoffs
Collections
$1,616
6.9% of production
Show Rate
56%
66/118 showed
Answer Rate
87%
415 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 4 (2 new) | $2,000 | $1,829 | $1,829 | $90 4% | $90 | $82,178 | 40% | 64% | 6 |
| Carnival Dental | 9 (3 new) | $1,557 | $1,265 | $1,265 | $0 0% | — | $84,519 | 73% | 55% | 3 |
| Carousel Dental | 30 (7 new) | $7,392 | $5,330 | $5,270 | $518 7% | $518 | $72,302 | 47% | 37% | 16 |
| Globo Dental | 16 (4 new) | $1,073 | $1,073 | $1,073 | $180 17% | $180 | — | 60% | 26% | 6 |
| Laguna Dental | 18 (1 new) | $5,826 | $5,826 | $5,826 | $20 0% | $20 | — | 100% | 92% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $77,875 | 0% | 0% | 7 |
| NLD Dental | 13 (6 new) | $5,433 | $5,203 | $5,203 | $808 15% | $808 | $89,825 | 48% | 39% | 14 |
| TOTAL | 90 | $23,282 | $20,526 | $20,467 | $1,616 | $1,616 | $406,699 | 56% | 52 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 27 | 3 | 24 | 3 | 0 | 0 | 100.0% |
| Carnival Dental | 101 | 19 | 82 | 17 | 2 | 0 | 89.5% |
| Carousel Dental | 147 | 27 | 120 | 22 | 5 | 1 | 81.5% |
| Globo Dental | 23 | 12 | 11 | 10 | 2 | 2 | 83.3% |
| Laguna Dental | 45 | 24 | 21 | 22 | 2 | 0 | 91.7% |
| Marina Dental | 36 | 36 | 0 | 31 | 5 | 0 | 86.1% |
| NLD Dental | 36 | 7 | 29 | 6 | 1 | 0 | 85.7% |
| TOTAL | 415 | 128 | 287 | 111 | 17 | 3 | 86.7% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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