Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
0
across all locations
Patients Seen
15
patients seen
Gross Production
$10,696
before adjustments
Net Production
$10,416
after adj & writeoffs
Collections
$47,196
441.3% of production
Show Rate
35%
13/37 showed
Answer Rate
73%
453 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $7,094 0% | $7,094 | $82,178 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $4,649 0% | $4,649 | $84,519 | 0% | 0% | 0 |
| Carousel Dental | 3 (0 new) | $0 | — | $0 | $9,444 0% | $9,444 | $72,302 | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $8,432 0% | $7,690 | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $5,639 0% | $5,639 | — | 0% | 0% | 0 |
| Marina Dental | 10 (0 new) | $10,460 | $10,392 | $10,288 | $4,119 39% | $4,119 | $77,875 | 100% | 72% | 0 |
| NLD Dental | 2 (0 new) | $236 | $128 | $128 | $7,819 3313% | $7,819 | $89,825 | 11% | 66% | 24 |
| TOTAL | 15 | $10,696 | $10,520 | $10,416 | $47,196 | $46,454 | $406,699 | 35% | 24 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 27 | 14 | 13 | 6 | 8 | 0 | 42.9% |
| Carnival Dental | 59 | 43 | 16 | 1 | 42 | 0 | 2.3% |
| Carousel Dental | 118 | 50 | 68 | 45 | 5 | 2 | 90.0% |
| Globo Dental | 38 | 38 | 0 | 38 | 0 | 0 | 100.0% |
| Laguna Dental | 63 | 63 | 0 | 56 | 7 | 4 | 88.9% |
| Marina Dental | 34 | 28 | 6 | 24 | 4 | 0 | 85.7% |
| NLD Dental | 114 | 25 | 89 | 20 | 5 | 1 | 80.0% |
| TOTAL | 453 | 261 | 192 | 190 | 71 | 7 | 72.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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