Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
26
across all locations
Patients Seen
116
patients seen
Gross Production
$36,984
before adjustments
Net Production
$34,019
after adj & writeoffs
Collections
$4,183
11.3% of production
Show Rate
61%
87/142 showed
Answer Rate
81%
951 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 10 (7 new) | $7,673 | $6,912 | $6,912 | $888 12% | $888 | $82,178 | 38% | 82% | 16 |
| Carnival Dental | 23 (3 new) | $8,995 | $8,545 | $8,545 | $255 3% | $255 | $84,519 | 68% | 62% | 10 |
| Carousel Dental | 33 (2 new) | $3,293 | $2,692 | $2,692 | $0 0% | — | $72,302 | 48% | 66% | 12 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 14 (5 new) | $3,317 | $2,903 | $2,900 | $688 21% | $688 | — | 100% | 28% | 0 |
| Marina Dental | 20 (2 new) | $7,034 | $6,137 | $6,137 | $311 4% | $311 | $77,875 | 100% | 74% | 0 |
| NLD Dental | 16 (7 new) | $6,672 | $6,833 | $6,833 | $2,041 31% | $2,041 | $89,825 | 47% | 39% | 17 |
| TOTAL | 116 | $36,984 | $34,022 | $34,019 | $4,183 | $4,183 | $406,699 | 61% | 55 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 124 | 52 | 72 | 34 | 18 | 0 | 65.4% |
| Carnival Dental | 170 | 55 | 115 | 47 | 8 | 0 | 85.5% |
| Carousel Dental | 101 | 25 | 76 | 19 | 6 | 0 | 76.0% |
| Globo Dental | 87 | 43 | 44 | 40 | 3 | 0 | 93.0% |
| Laguna Dental | 219 | 88 | 131 | 80 | 8 | 0 | 90.9% |
| Marina Dental | 204 | 80 | 124 | 65 | 15 | 0 | 81.2% |
| NLD Dental | 46 | 28 | 18 | 14 | 14 | 3 | 50.0% |
| TOTAL | 951 | 371 | 580 | 299 | 72 | 3 | 80.6% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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