Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
23
across all locations
Patients Seen
160
patients seen
Gross Production
$31,088
before adjustments
Net Production
$29,412
after adj & writeoffs
Collections
$21,490
69.1% of production
Show Rate
66%
79/120 showed
Answer Rate
79%
956 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 9 (2 new) | $4,303 | $3,935 | $3,935 | $997 23% | $997 | $82,178 | 27% | 53% | 19 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $10,451 0% | $9,540 | $84,519 | 0% | 0% | 2 |
| Carousel Dental | 62 (3 new) | $3,200 | $2,649 | $2,649 | $1,483 46% | $1,483 | $72,302 | 67% | 62% | 6 |
| Globo Dental | 41 (13 new) | $8,257 | $8,207 | $8,207 | $1,972 24% | $1,972 | — | 77% | 48% | 7 |
| Laguna Dental | 19 (0 new) | $7,106 | $7,106 | $7,087 | $1,557 22% | $1,557 | — | 100% | 89% | 0 |
| Marina Dental | 15 (4 new) | $3,904 | $3,424 | $3,424 | $4,992 128% | $4,992 | $77,875 | 100% | 52% | 0 |
| NLD Dental | 14 (1 new) | $4,319 | $4,334 | $4,110 | $39 1% | $39 | $89,825 | 67% | 67% | 7 |
| TOTAL | 160 | $31,088 | $29,654 | $29,412 | $21,490 | $20,579 | $406,699 | 66% | 41 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 128 | 20 | 108 | 18 | 2 | 0 | 90.0% |
| Carnival Dental | 116 | 42 | 74 | 36 | 6 | 0 | 85.7% |
| Carousel Dental | 117 | 24 | 93 | 17 | 7 | 0 | 70.8% |
| Globo Dental | 152 | 39 | 113 | 32 | 7 | 0 | 82.1% |
| Laguna Dental | 194 | 68 | 126 | 44 | 24 | 8 | 64.7% |
| Marina Dental | 131 | 53 | 78 | 44 | 9 | 0 | 83.0% |
| NLD Dental | 118 | 29 | 89 | 26 | 3 | 1 | 89.7% |
| TOTAL | 956 | 275 | 681 | 217 | 58 | 9 | 78.9% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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