Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
18
across all locations
Patients Seen
84
patients seen
Gross Production
$26,822
before adjustments
Net Production
$25,419
after adj & writeoffs
Collections
$4,280
16.0% of production
Show Rate
65%
55/85 showed
Answer Rate
78%
989 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 10 (4 new) | $2,748 | $2,748 | $2,748 | $0 0% | — | $82,178 | 91% | 93% | 1 |
| Carnival Dental | 14 (4 new) | $5,868 | $5,868 | $5,868 | $0 0% | — | $84,519 | 69% | 45% | 5 |
| Carousel Dental | 23 (3 new) | $3,751 | $2,821 | $2,821 | $1,267 34% | $1,267 | $72,302 | 50% | 56% | 10 |
| Globo Dental | 28 (7 new) | $5,488 | $5,080 | $5,080 | $2,666 49% | $2,666 | — | 82% | 30% | 4 |
| Laguna Dental | 3 (0 new) | $0 | — | $0 | $147 0% | $147 | — | 0% | 0% | 1 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $0 0% | — | $77,875 | 0% | 0% | 0 |
| NLD Dental | 6 (0 new) | $8,966 | $8,966 | $8,902 | $200 2% | $200 | $89,825 | 40% | 98% | 9 |
| TOTAL | 84 | $26,822 | $25,484 | $25,419 | $4,280 | $4,280 | $406,699 | 65% | 30 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 174 | 40 | 134 | 28 | 12 | 0 | 70.0% |
| Carnival Dental | 93 | 40 | 53 | 34 | 6 | 0 | 85.0% |
| Carousel Dental | 182 | 24 | 158 | 16 | 8 | 0 | 66.7% |
| Globo Dental | 184 | 40 | 144 | 30 | 10 | 0 | 75.0% |
| Laguna Dental | 124 | 95 | 24 | 64 | 31 | 0 | 67.4% |
| Marina Dental | 89 | 89 | 0 | 83 | 6 | 0 | 93.3% |
| NLD Dental | 143 | 39 | 102 | 31 | 8 | 1 | 79.5% |
| TOTAL | 989 | 367 | 615 | 286 | 81 | 1 | 77.9% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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