Daily Overview

Thursday, June 25, 2026
to
New Patients
18
across all locations
Patients Seen
59
patients seen
Gross Production
$26,986
before adjustments
Net Production
$25,553
after adj & writeoffs
Collections
$4,280
15.9% of production
Show Rate
68%
63/93 showed
Answer Rate
78%
989 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 10 (4 new) $2,748 $2,748 $2,748 $0 0% — $82,178 91% 93% 1
Carnival Dental 15 (4 new) $6,032 $5,868 $6,002 $0 0% — $84,519 75% 46% 5
Carousel Dental 11 (3 new) $3,751 $2,821 $2,821 $1,267 34% $1,267 $72,302 50% 56% 10
Globo Dental 17 (7 new) $5,488 $5,080 $5,080 $2,666 49% $2,666 — 85% 30% 4
Laguna Dental 0 (0 new) $0 — $0 $147 0% $147 — 0% 0% 1
Marina Dental 0 (0 new) $0 — $0 $0 0% — $77,875 0% 0% 0
NLD Dental 6 (0 new) $8,966 $8,966 $8,902 $200 2% $200 $89,825 40% 100% 9
TOTAL 59 $26,986 $25,484 $25,553 $4,280 $4,280 $406,699 68% 30

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 10 100% 0 4 0 0% 0 0% 10 100%
Carnival Dental 0 0% 15 100% 0 4 0 0% 0 0% 15 100%
Carousel Dental 1 9% 10 91% 0 3 3 27% 1 9% 7 64%
Globo Dental 4 24% 13 76% 4 3 11 65% 0 0% 6 35%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 0 0 0 0 0 0 0
NLD Dental 0 0% 6 100% 0 0 0 0% 0 0% 6 100%
TOTAL 5 8% 54 92% 4 14 14 24% 1 2% 44 75%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $2,748 100% $2,748
Carnival Dental $0 0% $0 0% $6,002 100% $6,002
Carousel Dental $0 0% $997 35% $1,824 65% $2,821
Globo Dental $4,178 82% $0 0% $902 18% $5,080
Laguna Dental $0 $0 $0 $0
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $0 0% $8,902 100% $8,902
TOTAL $4,178 16% $997 4% $20,378 80% $25,553

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 174 40 134 28 12 0 70.0%
Carnival Dental 93 40 53 34 6 0 85.0%
Carousel Dental 182 24 158 16 8 0 66.7%
Globo Dental 184 40 144 30 10 0 75.0%
Laguna Dental 124 95 24 64 31 0 67.4%
Marina Dental 89 89 0 83 6 0 93.3%
NLD Dental 143 39 102 31 8 1 79.5%
TOTAL 989 367 615 286 81 1 77.9%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 16, 07:30 PM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $20,376 $19,537 +4%
Carnival Dental Oct 16 Current $13,751 $13,690 +0%
Carousel Dental Oct 16 Current $35,189 $34,653 +2%
Globo Dental Oct 16 Current $26,735 $25,298 +6%
Laguna Dental Oct 16 Current $22,725 $22,202 +2%
Marina Dental Oct 16 Current $26,613 $25,626 +4%
NLD Dental Oct 16 Current $21,620 $21,620 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
Loading...
Kasper
Loading...
QuickBooks
Not configured
ADP
Not configured
💬