Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
19
across all locations
Patients Seen
128
patients seen
Gross Production
$32,260
before adjustments
Net Production
$29,703
after adj & writeoffs
Collections
$13,697
42.5% of production
Show Rate
74%
86/117 showed
Answer Rate
83%
825 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 11 (5 new) | $6,380 | $5,434 | $5,434 | $1,046 16% | $1,046 | $82,178 | 100% | 62% | 0 |
| Carnival Dental | 30 (3 new) | $11,541 | $11,205 | $11,205 | $3,534 31% | $3,534 | $84,519 | 83% | 84% | 6 |
| Carousel Dental | 44 (2 new) | $7,141 | $6,843 | $6,693 | $346 5% | $346 | $72,302 | 51% | 54% | 18 |
| Globo Dental | 22 (4 new) | $1,562 | $1,472 | $1,454 | $2,294 147% | $2,294 | — | 59% | 18% | 7 |
| Laguna Dental | 21 (5 new) | $5,636 | $4,918 | $4,918 | $784 14% | $784 | — | 100% | 32% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $4,622 0% | $4,622 | $77,875 | 0% | 0% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $1,071 0% | $1,071 | $89,825 | 0% | 0% | 0 |
| TOTAL | 128 | $32,260 | $29,872 | $29,703 | $13,697 | $13,697 | $406,699 | 74% | 31 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 124 | 27 | 97 | 21 | 6 | 0 | 77.8% |
| Carnival Dental | 96 | 28 | 68 | 25 | 3 | 0 | 89.3% |
| Carousel Dental | 140 | 21 | 119 | 17 | 4 | 0 | 81.0% |
| Globo Dental | 150 | 30 | 120 | 23 | 7 | 0 | 76.7% |
| Laguna Dental | 180 | 47 | 131 | 36 | 11 | 1 | 76.6% |
| Marina Dental | 101 | 67 | 34 | 61 | 6 | 0 | 91.0% |
| NLD Dental | 34 | 19 | 15 | 16 | 3 | 1 | 84.2% |
| TOTAL | 825 | 239 | 584 | 199 | 40 | 2 | 83.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $20,931 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,529 | -100% |
| Carousel Dental | Jul 10 | Current | $17,196 | $15,618 | +10% |
| Globo Dental | Jul 10 | Current | $17,642 | $16,658 | +6% |
| Laguna Dental | Jul 10 | Current | $18,558 | $14,771 | +26% |
| Marina Dental | Jul 10 | Current | $31,445 | $23,130 | +36% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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