Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 2 issues right now
— live, updates on every page load
- Laguna Dental: OpenDental vs Kasper production off +22% (Jun 30-Jul 07)
- Marina Dental: OpenDental vs Kasper production off +49% (Jun 30-Jul 07)
New Patients
29
across all locations
Patients Seen
124
patients seen
Gross Production
$42,339
before adjustments
Net Production
$38,529
after adj & writeoffs
Collections
$19,285
45.5% of production
Show Rate
79%
87/110 showed
Answer Rate
83%
682 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 16 (2 new) | $9,253 | $8,661 | $8,661 | $4,375 47% | $4,375 | $25,972 | 84% | 27% | 3 |
| Carnival Dental | 18 (9 new) | $8,009 | $7,717 | $7,717 | $3,279 41% | $3,279 | $29,757 | 86% | 63% | 3 |
| Carousel Dental | 48 (3 new) | $8,833 | $7,596 | $7,596 | $2,126 24% | $2,126 | $15,460 | 83% | 63% | 3 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $3,301 0% | $3,301 | — | 0% | 0% | 0 |
| Laguna Dental | 23 (2 new) | $7,024 | $5,453 | $5,453 | $1,487 21% | $1,487 | — | 100% | 25% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $4,409 0% | $4,409 | $18,323 | 0% | 0% | 8 |
| NLD Dental | 19 (13 new) | $9,220 | $9,102 | $9,102 | $307 3% | $307 | $8,026 | 74% | 77% | 6 |
| TOTAL | 124 | $42,339 | $38,529 | $38,529 | $19,285 | $19,285 | $97,537 | 79% | 23 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 86 | 20 | 65 | 15 | 5 | 0 | 75.0% |
| Carnival Dental | 156 | 21 | 135 | 20 | 1 | 0 | 95.2% |
| Carousel Dental | 137 | 27 | 110 | 19 | 8 | 0 | 70.4% |
| Globo Dental | 30 | 16 | 14 | 13 | 3 | 0 | 81.2% |
| Laguna Dental | 169 | 37 | 131 | 28 | 9 | 1 | 75.7% |
| Marina Dental | 51 | 46 | 5 | 39 | 7 | 3 | 84.8% |
| NLD Dental | 53 | 28 | 25 | 28 | 0 | 0 | 100.0% |
| TOTAL | 682 | 195 | 485 | 162 | 33 | 4 | 83.1% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 AM CT — 7 offices checked, 7 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $16,023 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $12,792 | -100% |
| Carousel Dental | Jul 10 | Current | $13,849 | $12,271 | +13% |
| Globo Dental | Jul 10 | Current | $17,618 | $13,784 | +28% |
| Laguna Dental | Jul 10 | Current | $18,570 | $11,169 | +66% |
| Marina Dental | Jul 10 | Current | $31,516 | $15,191 | +108% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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